Campus Front Desk & Makerspace Coordinator

Wayne State University; Detroit (MI); On-site; USD 19,000 - 28,000; Full time

Job summary

Wayne State University in Detroit is seeking an experienced DOSO Front Desk Assistant to support the Dean of Students Office by managing front desk operations, assisting students, faculty, and staff, and maintaining a welcoming, organized office environment.

Key duties include greeting visitors, answering phones, directing inquiries, handling mail and deliveries, assisting with events, and ensuring space cleanliness while upholding university policies.

Qualifications

• High school diploma or equivalent.
• Bachelor’s degree preferred.
• Experience in front desk or student services is desirable.

Responsibilities

• Greet and assist students, faculty, staff, and visitors in person and by phone.
• Answer calls, take messages, and transfer to appropriate staff.
• Provide information about offices, resources, and policies.
• Process mail, packages, and deliveries; distribute to RSOs.
• Maintain front desk area and lobby cleanliness and organization.
• Assist with events and special projects as assigned.
• Handle ticket sales and distribution of materials; oversee pickups.
• Maintain confidentiality of sensitive information per university policy.

Skills

Customer service

Communication

Teamwork

Interpersonal skills

Multitasking

Education

High school diploma

Bachelor’s degree preferred

Tools

Microsoft Office Suite

Job description

Wayne State University in Detroit is seeking an experienced DOSO Front Desk Assistant to support the Dean of Students Office by managing front desk operations, assisting students, faculty, and staff, and maintaining a welcoming, organized office environment.

Key duties include greeting visitors, answering phones, directing inquiries, handling mail and deliveries, assisting with events, and ensuring space cleanliness while upholding university policies.