Temp Evening Front Desk & Student Services Clerk

Dan Cummins Ford Lincoln; Livonia (MI); On-site; USD 20,664 - 23,419; Part time

Job summary

Wayne State University in Livonia, MI is seeking a clerical temporary employee to provide frontline customer service and support at the satellite center. You will assist students, faculty, staff, and guests through in-person, phone, and email interactions.

The role includes data processing, reporting, and basic IT troubleshooting, with occasional scheduling adjustments and facility opening/closing duties. Evening hours may apply as needed.

Qualifications

• High school graduate or equivalent combination of education and/or experience.
• Strong background in customer service with excellent communication skills.
• Experience using Microsoft Word and Excel.
• Dependable and willing to perform other work duties as assigned.

Responsibilities

• Provide frontline customer service (in-person, phone and email) through daily interactions with students, faculty, staff and guests.
• Answer phones and respond to other inquiries including walk-ins and emails.
• Assist students, the public and guests with inquiries related to academic programs, advising and student services offered at the satellite center.
• Provide general computer related troubleshooting assisting faculty with classroom set-up and other issues (e.g. media equipment, classroom requests, and technology).
• Perform other clerical duties including generating reports, inventory of supplies, processing and updating documents.
• Assist professional staff with processing enrollment data and creating reports.
• Open and close the satellite facility and maintain a secure environment.
• Adjust work schedule at times depending on the needs of the facility.

Skills

Customer service

Communication skills

Dependable

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Wayne State University in Livonia, MI is seeking a clerical temporary employee to provide frontline customer service and support at the satellite center. You will assist students, faculty, staff, and guests through in-person, phone, and email interactions.

The role includes data processing, reporting, and basic IT troubleshooting, with occasional scheduling adjustments and facility opening/closing duties. Evening hours may apply as needed.