Campus Front Desk & Guest Experience Lead

Bryant & Stratton College; Northern, New York (KY, NY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Bryant & Stratton College is seeking a friendly Admissions Front Desk Specialist to welcome guests, answer calls, and route inquiries to the appropriate department. You’ll manage lead input and updates in the CRM, assist with Admissions communications, and support campus events to ensure a smooth student intake.

The ideal candidate demonstrates strong multitasking, effective communication, and reliable administrative skills in a fast-paced campus environment.

Responsibilities

• Provide timely, courteous service to customers at first contact.
• Answer incoming calls at the reception desk and direct inquiries to the appropriate associate or department.
• Input and update leads and data in the CRM system with accuracy and timeliness.
• Coordinate campus events such as Orientation and Registration.
• Assist with admissions processes and related communications as needed.

Skills

Multitasking

Flexible

Communication

Job description

Bryant & Stratton College is seeking a friendly Admissions Front Desk Specialist to welcome guests, answer calls, and route inquiries to the appropriate department. You’ll manage lead input and updates in the CRM, assist with Admissions communications, and support campus events to ensure a smooth student intake.

The ideal candidate demonstrates strong multitasking, effective communication, and reliable administrative skills in a fast-paced campus environment.