Campus Environmental Services Director

NC State University; Raleigh (NC); On-site; USD 110,000 - 123,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Flexible Spending Account

Retirement Programs

Disability Plans

Life Insurance

Accident Plan

Paid Time Off and Other Leave Programs

12 Holidays Each Year

Tuition and Academic Assistance

And so much more!

Job summary

NC State University is seeking a Director of Environmental Services in Raleigh, NC to provide strategic leadership for a large, multi-facility operation. The role oversees ~320 permanent staff, 20–40 temp personnel, and a ~$17 million annual budget, driving student, faculty, and staff-focused environmental services across campus.

You will guide departmental strategy, optimize operations, advance sustainability, and ensure high-quality services that align with university priorities, while

Qualifications

• Bachelor’s Degree in Business Administration, Public Administration, Facilities management or related field and seven years of professional experience of which at least three is supervisory; or equivalent combination of training and experience.
• Experience in a large organization that operates in an institutional setting.

Responsibilities

• Provide strategic leadership and overall direction for Environmental Services, developing short- and long-term business plans that align departmental operations, services, and resources with university priorities.
• Lead and develop a varied workforce of approximately 320 permanent full-time employees and 20–40 temporary staff, including departmental leaders and managers.
• Oversee the department’s approximately $17 million annual operating budget, including financial planning, long-range fiscal allocations, resource management, and identification of appropriate funding sources for operational and workforce needs.
• Direct environmental services across a complex campus environment that includes academic, athletics, housing, hospital, research, dining, and other university facilities.
• Provide oversight for a broad range of services, including housekeeping, floor care, pest control, indoor recycling, relamping, Universal Waste Disposal, and other specialized environmental services.
• Develop, negotiate, and administer complex vendor contracts and service agreements, including contracted housekeeping, window washing, specialized floor care, and other outsourced services, while monitoring cost, quality, and performance expectations.
• Establish and maintain departmental policies, standard operating procedures, service-level agreements, quality standards, and reporting practices to support consistent and responsive service delivery across campus.
• Oversee recruitment, selection, performance management, employee relations, training, and workforce development while ensuring supervisors and managers operate in accordance with university human resources policies and practices.
• Provide leadership in resolving employee grievances and workplace conflicts, while identifying opportunities to strengthen employee engagement, career development, succession planning, and workforce readiness.
• Direct the department’s Green Cleaning Program and advance sustainability initiatives, environmentally responsible practices, and operational strategies that support university goals.
• Oversee departmental procurement, material and asset management, equipment evaluation, and the selection of chemicals, tools, equipment, and other resources necessary to support effective operations.
• Champion the implementation and effective use of technology, scheduling systems, and operational tools that improve communication, workforce deployment, efficiency, and service delivery.

Education

Bachelor’s Degree in Business Administration, Public Administration, Facilities management or related field

Job description

NC State University is seeking a Director of Environmental Services in Raleigh, NC to provide strategic leadership for a large, multi-facility operation. The role oversees ~320 permanent staff, 20–40 temp personnel, and a ~$17 million annual budget, driving student, faculty, and staff-focused environmental services across campus.

You will guide departmental strategy, optimize operations, advance sustainability, and ensure high-quality services that align with university priorities, while