Lead Environmental Services Crew Leader

North Carolina State University; Raleigh (NC); On-site; USD 39,000 - 41,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Flexible Spending Account

Retirement Programs

Paid Time Off and Holidays

Job summary

NC State University in Raleigh, NC, seeks a Crew Leader I to lead essential housekeeping projects and guide a dedicated team in maintaining clean, safe campus spaces. You will oversee daily operations, respond to maintenance needs, and ensure high-quality service that supports the campus community.

Working hours are Monday–Friday, 8:00 AM–4:30 PM. This hands-on leadership role requires coordinating tasks, training staff, and ensuring adherence to safety protocols to deliver exceptional

Qualifications

• Some knowledge of cleaning procedures, ability to follow instructions and to perform medium to heavy physical work; or an equivalent combination of training and experience.
• Special certification may be required for some of these positions.
• Demonstrated experience performing housekeeping or facilities maintenance in a university or commercial environment.
• Ability to operate and perform minor repairs on cleaning equipment such as auto‑scrubbers, burnishers, and power washers.
• Strong communication and leadership skills with the ability to direct, train, and motivate team members.
• Experience with inventory management, supply ordering systems, and timesheet coordination.
• Working knowledge of Microsoft Office or Google Suite (Excel/Sheets, Word/Docs, PowerPoint/Slides) and familiarity with budgeting or reporting tools.

Responsibilities

• Lead projects, including power washing, window washing, floor waxing, and re-lamping fixtures and dispensers
• Inspect and verify maintenance discrepancies and ensure timely resolution
• Provide support to other zones as needed, filling in for vacant positions or absenteeism
• Collect and submit timesheets within established timelines
• Perform critical duties during adverse weather or emergencies as assigned
• Complete accident reports within 24 hours of an incident
• Assist with equipment inventory and maintain a monthly inventory of storage closet supplies
• Submit supply orders for manager approval to ensure adequate stock levels
• Train new employees, ensuring they understand tasks and safety protocols
• Transport employees to various locations for assignments
• Collaborate with maintenance staff inside and outside the unit to resolve issues efficiently
• Address and resolve customer requests via radio communications, work orders, and direct interactions
• Ability to lift a minimum of 60 pounds continuously and 90 pounds occasionally with or without reasonable accommodations
• Communicate effectively with supervisors, coworkers, and the general public, and follow verbal and written instructions related to work assignments and operational needs.

Skills

Leadership skills

Communication skills

Inventory management

Budgeting knowledge

MS Office / Google Sheets

Tools

Excel

Google Docs/Sheets

Job description

NC State University in Raleigh, NC, seeks a Crew Leader I to lead essential housekeeping projects and guide a dedicated team in maintaining clean, safe campus spaces. You will oversee daily operations, respond to maintenance needs, and ensure high-quality service that supports the campus community.

Working hours are Monday–Friday, 8:00 AM–4:30 PM. This hands-on leadership role requires coordinating tasks, training staff, and ensuring adherence to safety protocols to deliver exceptional