Campus Director, Financial Aid & Veterans Services

Ivy Tech Community College of Indiana; Indianapolis (IN); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Health & wellness benefits

Retirement plan

Educational benefits (tuition)

Job summary

Ivy Tech Community College of Indiana is seeking a Director of Financial Aid for the Hamilton County campus. The role leads the financial aid and veterans affairs operation, overseeing FAFSA filings, verification, and scholarship administration to ensure students achieve paid status before classes commence.

Responsibilities include managing Work-Study, SAP appeals, and EMERGENCY aid processes, while building partnerships across enrollment services and student success.

Qualifications

• Bachelor's degree required.
• Three or more years’ experience administering financial aid programs.
• Supervisory experience preferred.
• NASFAA Professional Credentials or Certified Financial Aid Administrator (FAAC®) designation preferred.
• Must demonstrate ability to build and maintain strong, authentic relationships.
• Strong organizational skills and superior attention to detail required.
• Proven success simultaneously managing multiple projects and initiatives required.
• Commitment to promoting an inclusive environment reflecting our diverse student body and staff.

Responsibilities

• Directs and manages key financial aid and veterans affairs processes on the Hamilton County campus.
• Assist students with FAFSA filings and resolving financial aid issues.
• Administer and fully utilize the Federal Work-Study Program and scholarships.
• Coordinate campus financial aid operations with other campus offices and enrollment services.
• Engage in outreach to current and prospective Ivy Tech students about financial aid options.
• Lead and participate in SAP appeals and unusual circumstances reviews.

Skills

Financial aid administration

Leadership

Stakeholder relationships

Education

Bachelor's degree

Master's degree preferred

NASFAA Professional Credentials or FAAC designation preferred

Job description

Ivy Tech Community College of Indiana is seeking a Director of Financial Aid for the Hamilton County campus. The role leads the financial aid and veterans affairs operation, overseeing FAFSA filings, verification, and scholarship administration to ensure students achieve paid status before classes commence.

Responsibilities include managing Work-Study, SAP appeals, and EMERGENCY aid processes, while building partnerships across enrollment services and student success.