Campus Dining Supervisor

The Chronicle Of Higher Education, Inc.; Melbourne (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

Florida Institute of Technology is seeking a Dining Supervisor to oversee a dining unit’s shift operations and staff. You will ensure quality, safety, and service standards while coordinating with campus dining teams.

The role requires a high school diploma, a Florida Driver’s License, ServSafe certification, and 2–5 years in dining/food service, with ongoing training and professional development opportunities.

Qualifications

• High School Diploma or GED is required.
• Florida Driver's License is required.
• Active Shooter Response, Computer Security, Discrimination Free Workplace, Violence in the Workplace training required.
• Annual required courses include Drug and Alcohol Free Workplace, Emergency and Fire Preparedness, Hazard Communication, Portable Fire Extinguisher Safety, Sexual Harassment for Employees, Slips, Trips, and Falls.
• ServSafe Certification is required (trained in house).
• Minimum 2–5 years of experience in the dining/food service area.

Responsibilities

• Lead shift management and operational duties as a team leader for the assigned dining unit’s plan of action, ensuring adherence to quality standards, deadlines, and procedures.
• Oversee staff performance and actively participate in expediting proper customer service, safe food handling, sanitation, and safety procedures.
• Provide guidance and training to employees and give performance feedback after corrective action.
• Assist with maintaining records for customer counts, revenues, labor costs, food production, employee time and attendance, and inventory.
• Collaborate with other Dining Department members to ensure coordination across campus dining units.
• Assist with staff interviews and employee selection to meet the needs of the dining unit.
• Participate in workshops, campus meetings and training sessions, and take on other projects as directed by Dining Manager or Associate/Assistant Director.
• Perform other duties within Dining or the University as assigned.

Skills

Team leadership

Customer service

Food safety

Education

High School Diploma or GED

ServSafe Certification

Job description

Role Overview

The Dining Supervisor is responsible for the general first-line oversight of a particular dining function or location work shift. Decisions are operational in nature and within guidelines established by senior management. The supervisor ensures that established guidelines and procedures are followed by subordinates, takes responsibility for the work performed by assigned staff, directly and actively participates in the production of a superior guest experience, and conducts business with high ethical standards.

Responsibilities

• Lead shift management and operational duties as a team leader for the assigned dining unit’s plan of action; ensure adherence to quality standards, deadlines, and procedures.
• Work with industry standards and procedures; oversee staff performance and directly participate in expediting proper customer service, safe food handling, sanitation, and safety procedures.
• Provide all employees with guidance and training in performing required tasks and give job performance feedback after correcting courses of action.
• Assist with maintenance of records for customer counts, revenues, labor costs, food production, employee time and attendance, and inventory as necessary.
• Work collaboratively with other Dining Department members to encourage coordination and cooperation between campus dining units and insure a high level of continuity and productivity.
• Assist with staff interviews and employee selection to meet the needs of the dining unit.
• Participate in professional workshops, attend campus meetings and training sessions, and assume other projects or assignments as determined by the Dining Manager or Associate/Assistant Director.
• Perform other duties within Dining or the University as assigned.

Requirements

• High School Diploma or GED.
• Florida Driver's License.
• Initial required courses: Active Shooter Response, Computer Security, Discrimination Free Workplace, Violence in the Workplace.
• Annual required courses: Drug and Alcohol Free Workplace, Emergency and Fire Preparedness, Hazard Communication, Portable Fire Extinguisher Safety, Sexual Harassment for Employees, Slips, Trips, and Falls.
• ServSafe Certification (trained in house).
• Minimum of 2-5 years of experience in the area of expertise.

Equal Opportunity

Florida Institute of Technology does not discriminate on the basis of race, color, national or ethnic origin, religion, disability, age, genetic information, marital status, citizenship status, veteran status, or other legally protected characteristics. In accordance with Title IX of the Education Amendments of 1972, Florida Tech does not discriminate on the basis of sex.

Americans with Disabilities Act

Please notify us at least five days in advance if a reasonable accommodation for a disability is needed by calling the Office of Human Resources at 321‑674‑8100.