Campus Dining Team Lead — Elevated Guest Experience

The Chronicle Of Higher Education, Inc.; Melbourne (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

Florida Institute of Technology is seeking a Dining Supervisor to oversee a dining unit’s shift operations and staff. You will ensure quality, safety, and service standards while coordinating with campus dining teams.

The role requires a high school diploma, a Florida Driver’s License, ServSafe certification, and 2–5 years in dining/food service, with ongoing training and professional development opportunities.

Qualifications

• High School Diploma or GED is required.
• Florida Driver's License is required.
• Active Shooter Response, Computer Security, Discrimination Free Workplace, Violence in the Workplace training required.
• Annual required courses include Drug and Alcohol Free Workplace, Emergency and Fire Preparedness, Hazard Communication, Portable Fire Extinguisher Safety, Sexual Harassment for Employees, Slips, Trips, and Falls.
• ServSafe Certification is required (trained in house).
• Minimum 2–5 years of experience in the dining/food service area.

Responsibilities

• Lead shift management and operational duties as a team leader for the assigned dining unit’s plan of action, ensuring adherence to quality standards, deadlines, and procedures.
• Oversee staff performance and actively participate in expediting proper customer service, safe food handling, sanitation, and safety procedures.
• Provide guidance and training to employees and give performance feedback after corrective action.
• Assist with maintaining records for customer counts, revenues, labor costs, food production, employee time and attendance, and inventory.
• Collaborate with other Dining Department members to ensure coordination across campus dining units.
• Assist with staff interviews and employee selection to meet the needs of the dining unit.
• Participate in workshops, campus meetings and training sessions, and take on other projects as directed by Dining Manager or Associate/Assistant Director.
• Perform other duties within Dining or the University as assigned.

Skills

Team leadership

Customer service

Food safety

Education

High School Diploma or GED

ServSafe Certification

Job description

Florida Institute of Technology is seeking a Dining Supervisor to oversee a dining unit’s shift operations and staff. You will ensure quality, safety, and service standards while coordinating with campus dining teams.

The role requires a high school diploma, a Florida Driver’s License, ServSafe certification, and 2–5 years in dining/food service, with ongoing training and professional development opportunities.