Campus Dining Services Lead — Assistant Manager

Campus Dining and Shops at UB; Buffalo (NY); On-site; USD 50,000 - 60,000; Full time

Job summary

Campus Dining and Shops at UB in Buffalo, NY, seeks an Assistant Manager to support the unit manager in scheduling, attendance tracking, and staff development. You will supervise student and union staff, coach teams, and implement dining operations procedures to ensure smooth service during peak times.

Responsibilities include line checks, customer service management, payroll and budgeting basics, and collaboration with the Unit Manager and Executive Chef to align with culinary vision and

Qualifications

• Associate degree or higher in food service or related field.
• Minimum 2 years progressively responsible experience managing a similar food service operation.
• Experience in a high-volume food service establishment preferred.
• Overtime may be required.

Responsibilities

• Supervise and coach staff, conduct training and scheduling.
• Maintain payroll/time attendance, and shift substitutions.
• Oversee unit operations, including food production, inventory, and cost controls.
• Address customer feedback and ensure service standards.

Skills

Staff supervision

Customer service

Education

Associate’s degree or higher in food service

Tools

Payroll/time attendance system

Micros POS system

Job description

Campus Dining and Shops at UB in Buffalo, NY, seeks an Assistant Manager to support the unit manager in scheduling, attendance tracking, and staff development. You will supervise student and union staff, coach teams, and implement dining operations procedures to ensure smooth service during peak times.

Responsibilities include line checks, customer service management, payroll and budgeting basics, and collaboration with the Unit Manager and Executive Chef to align with culinary vision and