Campus Dining Operations Manager

Syracuse University; City of Syracuse (NY); On-site; USD 69,000 - 80,000; Full time

Job summary

Syracuse University Campus Dining is seeking a Campus Dining Manager to oversee the operation of a designated Campus Dining location, supervising exempt supervisors and hourly employees. You will lead staffing, training, budgeting, and menu planning while ensuring safety and quality standards.

The role requires a Bachelor’s degree with 3-5 years of experience in food service management (or an Associate degree with 5-8 years), leadership in higher education preferred, or formal culinary training.

Qualifications

• Bachelor’s degree with 3-5 years of experience in food service management or an associate degree with 5-8 years of experience in food service management.
• Higher education employment experience in a leadership role preferred.
• Formal culinary training preferred.
• Union work environment experience preferred.

Responsibilities

• Oversee, train, and provide strategic direction for exempt supervisors and hourly employees: including union, student, and temporary employees.
• Manage all aspects of employment, including evaluation, promotion, performance management, and termination decisions within the unit.
• Develop and maintain base staffing models for the unit location.
• Independently make data-driven decisions aligned with current business operations and departmental strategy.
• Utilize advanced analytical, technical, computer, and communication skills to ensure safe, efficient operations and deliver an exceptional culinary experience for customers.
• Prepare and present unit operational business review reports to senior leadership.
• Partner with Executive Chef to plan and develop menus, forecast food requirements, and maintain accurate inventory and service records.
• Develop budget recommendations and adjust labor and food costs to meet departmental objectives.
• Lead the unit achieving all safety, sanitation and quality compliance metrics and audits.
• Ensure proper staff training and address any non-compliance issues.
• Serve as a primary point of contact for all unit location inspections by university and government entities.
• Including supporting other Campus Dining work locations and the Catering Services Department at events as needed.
• All other duties as assigned.

Skills

Leadership

Organizational skills

Communication

Data-driven decisions

Team leadership

Education

Bachelor’s degree in food service management

Associate degree in food service management

Job description

Syracuse University Campus Dining is seeking a Campus Dining Manager to oversee the operation of a designated Campus Dining location, supervising exempt supervisors and hourly employees. You will lead staffing, training, budgeting, and menu planning while ensuring safety and quality standards.

The role requires a Bachelor’s degree with 3-5 years of experience in food service management (or an Associate degree with 5-8 years), leadership in higher education preferred, or formal culinary training.