Campus Dining Operations Lead (Hybrid Eligible)

Kappaalphapsi1911; Ann Arbor (MI); Hybrid; USD 42,000 - 54,000; Full time

Job summary

The University of Michigan is seeking an Assistant Manager to support daily dining service operations across front-of-house and back-of-house activities.

You will manage student and bargained-for staff, ensure food presentation, sanitation, and customer service, and help oversee inventory, payroll, and budgeting with culinary teams. This temporary role offers hybrid work options and opportunities to develop leadership in a large campus dining operation.

Qualifications

• Associate's degree in Business, Food Service Management, or Culinary Arts from an accredited institution or a combination of some higher education or equivalent experience.
• 1+ years of supervisory experience

Responsibilities

• Report to the Unit General Manager.
• Participate in developing student and bargained-for staffing schedules to meet service needs in the most cost-effective manner possible.
• Explain and demonstrate work assignments and expectations; conduct ongoing assessment of job performance and provide feedback to ensure food presentation, sanitation, and customer service.
• Help train, employee development and unit meetings; build morale and emphasize teamwork.
• Help oversee food preparation, presentation, portioning and plating of food served in the unit in consultation with culinary staff.
• Perform administrative responsibilities, including payroll, budgeting, billing, and sales, register, product movement, attendance, and equipment maintenance reports.
• Take inventory and orders food, products, cleaning/other supplies and equipment as assigned.
• Operate and maintain food service, card access and point of sale equipment; communicate equipment problems with established protocol.
• Support departmental programs including student engagement and Diversity, Equity and Inclusion.
• Demonstrate and enforce Hazardous Analysis of Critical Control Points (HACCP) principles to help manage the sanitary conditions of food storage, production, serving and other front/back of the house areas.
• Help manage revenue and expenses, analyzing food, labor and administrative costs.

Skills

Supervisory experience

Customer service

Staff management

Food service operations

Education

Associate's degree in Business, Food Service Management, or Culinary Arts

Tools

POS systems

Payroll software

Job description

The University of Michigan is seeking an Assistant Manager to support daily dining service operations across front-of-house and back-of-house activities.

You will manage student and bargained-for staff, ensure food presentation, sanitation, and customer service, and help oversee inventory, payroll, and budgeting with culinary teams. This temporary role offers hybrid work options and opportunities to develop leadership in a large campus dining operation.