Campus Dining Manager: Lead Quality & Service

Zymtronix Catalytic Systems Inc; City of Ithaca (NY); On-site; USD 65,000 - 76,000; Full time

Job summary

Cornell Dining, part of Cornell University, seeks a Dining Manager to oversee all-you-care-to-eat units, ensuring menu execution, product quality, and visual presentation. The role involves coaching staff, reinforcing food safety, and maintaining high guest satisfaction while achieving financial goals.

The successful candidate will lead training, manage daily operations, and collaborate with campus partners to foster a welcoming environment and strong teamwork across shifts.

Qualifications

• Associate's degree in culinary arts, food service, hospitality management, or business management, and/or at least two years of food service experience.
• Technical/computer skills, including experience with Microsoft Office Suite productivity tools
• Highly effective verbal and written communication skills
• Working knowledge of applicable food and health codes
• Demonstrated skill in understanding cultural differences.

Responsibilities

• Foster a welcoming, service-focused environment by building strong relationships with campus partners and ensuring excellent food and beverage service, including prompt responses to concerns.
• Maintain a consistent management presence to ensure facilities remain clean, attractive, safe, and fully prepared for guests and staff.
• Engage actively with staff, providing hands-on training, daily coaching, and motivation to support strong performance and a productive team culture.
• Understand key financial indicators and identify opportunities to improve efficiency, manage costs, and strengthen overall profitability.
• Support regular shift meetings and help ensure daily staffing levels meet operational needs.
• Uphold Dining and University policies by modeling consistent, positive adherence and reinforcing standards across the team.

Skills

Microsoft Office

Verbal communication

Written communication

Food safety knowledge

Cultural awareness

Education

Associate degree or higher in culinary/food service/ hospitality/ business

Job description

Cornell Dining, part of Cornell University, seeks a Dining Manager to oversee all-you-care-to-eat units, ensuring menu execution, product quality, and visual presentation. The role involves coaching staff, reinforcing food safety, and maintaining high guest satisfaction while achieving financial goals.

The successful candidate will lead training, manage daily operations, and collaborate with campus partners to foster a welcoming environment and strong teamwork across shifts.