Executive Leader, Residential Dining Operations

Cornell University; Ithaca (MI); On-site; USD 87,000 - 106,000; Full time

Job summary

Cornell University is seeking a General Manager of Residential Operations for Cornell Dining to lead a multi-location operation with a budget up to $15 million. You will oversee personnel, facilities, menu development, budgets, and financial stewardship, driving operational excellence and customer experience across locations.

This role requires strong leadership, strategic partnership building with Dining management, faculty, and staff; hands-on supervision, cost controls, and adherence to food

Qualifications

• Bachelor’s degree and at least four years of experience in a relevant field such as food service, collegiate dining, restaurant, or hospitality management or an equivalent combination of education and work experience.
• Proven ability to successfully lead multi-layered teams, including previous supervisory experience or experience in managing effective teams
• Technical/computer skills, including experience with MS Word Office productivity tools, including experience with food management & point-of-sale systems.
• Expert knowledge of appropriate food and health codes
• Proven experience connecting inclusion, belonging and wellbeing practices to business goals.

Responsibilities

• Have a strong leadership presence to build a motivated and engaged multi-layered team that can thrive in a dynamic and constantly changing environment
• Understand and be able to articulate fundamental business operations and financial principles to implement and improve operational efficiencies and profitability of a large multi-dimensional organization utilizing high technical skills in cost control and quality assurance.
• Demonstrate superior task management, project management, and organizational skills, including being proficient in delegating responsibility, managing conflict, and supporting diverse teams to meet multiple deadlines and shifting priorities with high aptitude.
• Build strategic partnerships and maintain strong rapport with the Dining management, faculty, staff, and client liaisons to support operational initiatives and ensure quality of service delivery in each location.

Skills

Leadership

Team supervision

Operational budgeting

Food service management

MS Word/Office

Food safety knowledge

Inclusion & wellbeing

Education

Bachelor's degree

Tools

POS systems

Food management software

Job description

Cornell University is seeking a General Manager of Residential Operations for Cornell Dining to lead a multi-location operation with a budget up to $15 million. You will oversee personnel, facilities, menu development, budgets, and financial stewardship, driving operational excellence and customer experience across locations.

This role requires strong leadership, strategic partnership building with Dining management, faculty, and staff; hands-on supervision, cost controls, and adherence to food