Campus Dining District Manager (TN)

Compass Group USA; Deberry Heights (TN); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

PTO

Annual Incentive Plan

Job summary

Chartwells Higher Education in Cookeville, TN, is seeking a Resident District Manager to oversee a multi-unit campus dining program at Tennessee Tech University. You will lead residential dining, retail, catering and concessions, serving as the client contact and guiding the team to meet operational and financial goals.

You will drive profitability, safety, and employee engagement while maintaining strong client relationships in a dynamic campus setting. Occasional travel is required.

Qualifications

• Experience leading a large contract food service operation in a higher education setting.
• Proven track record of leading a business and a team, strong customer service, and good business and financial acumen.
• Demonstrates strong initiative, critical thinking, ownership, communications, multitasking, prioritization, and organization skills.
• Excellent computer skills and proficiency with Microsoft Office suite and POS software.

Responsibilities

• Leads, manages, and inspires a diverse team at a large account, with the goal of providing top-notch service to the clients and community.
• Drives and develops self and team at the account towards building strong relationships with the client(s) and achievement of key performance indicators (profitability, safety, employee engagement, etc.).
• May serve on district leadership team, and participates in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community.
• Ensures decisions are weighed for risk/reward and short/long term implications while gathering input from the team and partners.
• Fosters a culture of transparency, understanding, education, safety, and accountability at the account.
• Serves as the representative/brand ambassador of Compass within the district and community; attends key client and community events.
• Ensures client needs are met or exceeded, we retain the account, find cross-sell opportunities, and assist in rebid process as directed.
• Supports functional areas of operation, including but not limited to safety, marketing, nutrition and culinary.
• Ensures adherence to local, state, federal and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation).
• Maintains compliance with USDA regulations and guidance for all applicable meal and retail programs, along with completing all required reporting on time.
• Champions development within the account; conducts performance evaluations, along with succession planning for the account; has full understanding of all roles within operation.
• Owns the financial results for the account, and works with leadership to ensure accuracy for reporting, forecasting, and budgeting processes.
• Ensures consistent and fair administration of all policies and procedures.

Job description

Chartwells Higher Education in Cookeville, TN, is seeking a Resident District Manager to oversee a multi-unit campus dining program at Tennessee Tech University. You will lead residential dining, retail, catering and concessions, serving as the client contact and guiding the team to meet operational and financial goals.

You will drive profitability, safety, and employee engagement while maintaining strong client relationships in a dynamic campus setting. Occasional travel is required.