Campus Dining Director: Lead Operations & Innovation

Chartwells Higher Ed; Houghton, Northern (MI, KY); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts

Paid Parental Leave

Personal Leave

Job summary

Chartwells Higher Education at Michigan Technological University seeks a Director of Dining Services for a Student Dining Hall in Houghton, Michigan. You will lead day-to-day operations, ensure food quality, safety, and financial performance across campus dining locations.

Relocation assistance is available and you will drive staff development and client satisfaction. Relocation assistance available; manage reports, partner with clients to align programs with objectives, and uphold company

Qualifications

• Associate degree preferred.
• Five or more years of operational food service management experience.
• Knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing, and presentation.
• Strong leadership abilities with validated experience in supervising and developing staff.
• Excellent organizational skills and ability to prioritize optimally.
• Outstanding customer service skills with a dedication to maintaining high standards of quality.
• Proficiency in preparing and analyzing financial reports.
• Flexibility to work evenings, weekends, and holidays as needed.
• Must be experienced with computers.
• ServSafe Certified.

Responsibilities

• Supervise the hiring, training, and development of staff to uphold excellence in service and food quality.
• Maintain client and customer happiness by ensuring food quality and customer service standards are met consistently.
• Prepare and complete all vital daily, weekly, and financial reports, including those related to food and labor costs.
• Ensure compliance with all quality and food safety standards to guarantee the health and safety of our customers.
• Foster strong client relationships to align our programs with their objectives, driving happiness and retention.
• Perform other duties as assigned to support the efficient functioning of dining service operations.

Skills

Leadership

Customer service

Financial reporting

Food cost controls

Food safety

Flexibility

Computers

Education

Associate degree preferred

Tools

ServSafe Certified

Job description

Chartwells Higher Education at Michigan Technological University seeks a Director of Dining Services for a Student Dining Hall in Houghton, Michigan. You will lead day-to-day operations, ensure food quality, safety, and financial performance across campus dining locations.

Relocation assistance is available and you will drive staff development and client satisfaction. Relocation assistance available; manage reports, partner with clients to align programs with objectives, and uphold company