Campus Desk Assistant - Student | Up to 20 hrs/wk

COCM; Pittsburgh (Allegheny County); Sur place; USD 13 000 - 19 000; Temps partiel

Résumé du poste

Capstone On-Campus Management (COCM) currently seeks a Desk Assistant (Student Position) to support operations at Lumina Communities on the Duquesne University campus in Pittsburgh. The role offers up to 20 hours per week at $11.50 per hour, with no benefits and student non-exempt status.

Under the supervision of the Operations Coordinator, you will handle front desk duties, assist with mail, greeting residents, and provide excellent customer service to students and guests.

Qualifications

• High school diploma or GED.
• Current student at Duquesne University or another post-secondary institution.
• Ability to read and write simple correspondence.
• Ability to communicate effectively one-on-one and in small groups.
• Basic typing and filing skills; operate basic office equipment.

Responsabilités

• Monitor access to front entry and greet residents/visitors.
• Provide customer service through in-person and electronic interactions.
• Serve as a referral agent for students and campus resources.
• Knowledge of work order system; guide residents.
• Assist residents with lockouts.
• Sort, forward, and record mail and packages for residents and staff.
• Assist with mail key/box audits.
• Develop flyers and social media content as directed.
• Maintain desk areas, study lounge, and common spaces.
• Review emergency protocols regularly.
• Attend required meetings and training.
• Other duties as assigned.

Connaissances

Customer service

Communication

Reading & writing

Typing

Teamwork

Formation

High school diploma or GED

Current student at a post-secondary institution

Outils

Microsoft Word

Microsoft Excel

Microsoft Outlook

Description du poste

Capstone On-Campus Management (COCM) currently seeks a Desk Assistant (Student Position) to support operations at Lumina Communities on the Duquesne University campus in Pittsburgh. The role offers up to 20 hours per week at $11.50 per hour, with no benefits and student non-exempt status.

Under the supervision of the Operations Coordinator, you will handle front desk duties, assist with mail, greeting residents, and provide excellent customer service to students and guests.