Campus Admissions Counselor & Student Success Liaison

Penn State University; Altoona (PA); On-site; USD 54,000 - 78,000; Full time

Benefits offered by this job

75% tuition discount

Retirement plans

Paid time off

Job summary

Penn State Altoona seeks an on-campus Admissions Counselor to support recruitment, enrollment, and student success for the Altoona campus.

The role focuses on relationship-based recruitment, engagement, yield enhancement, and aiding students through admission to the first-year experience. It requires collaboration with multiple campus units, event coordination, and data-informed outreach.

Qualifications

• Experience presenting to diverse audiences (high school students, families, community partners).
• Strong interpersonal, written, and verbal communication skills.
• Demonstrated commitment to student success and excellent customer service.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities.
• Ability to work collaboratively within a team-oriented environment.
• Proficiency with Microsoft Office applications and technology platforms.

Responsibilities

• Provide individualized guidance to prospective and admitted students and families regarding academic programs, admission requirements, campus opportunities, financial aid resources, and enrollment processes.
• Build meaningful relationships with students throughout recruitment and enrollment cycle via phone, email, text, virtual, and in-person communication.
• Serve as primary contact for prospective and admitted students, connecting them with academic, financial, and student support resources.
• Assist students in understanding admission decisions, enrollment requirements, and available academic pathways.
• Support students through key enrollment milestones, including application completion, admission, orientation registration, housing processes, and course scheduling preparation.
• Coordinate and support campus visit experiences, including daily visits, group tours, open houses, admitted student programs, information sessions, and special recruitment events.

Skills

Public speaking

Communication

Customer service

Organization

Teamwork

MS Office

Education

Bachelor's Degree

3+ years experience in admissions or higher education

Tools

Slate CRM

PeopleSoft SIS

Job description

Penn State Altoona seeks an on-campus Admissions Counselor to support recruitment, enrollment, and student success for the Altoona campus.

The role focuses on relationship-based recruitment, engagement, yield enhancement, and aiding students through admission to the first-year experience. It requires collaboration with multiple campus units, event coordination, and data-informed outreach.