Campground Ranger & Front Desk - Guest Safety & Service

Equity LifeStyle Properties, Inc.; Wilmington (DE); On-site; USD 17,000 - 26,000; Full time

Job summary

Equity LifeStyle Properties, Inc. is hiring for a Ranger-Front Desk Clerk in Wilmington, OH. The role involves patrolling grounds, enforcing rules, and ensuring guest safety while managing check-ins, reservations, and store sales at the campground gate.

The ideal candidate brings a high school diploma, basic math and communication skills, and a friendly, customer-focused demeanor. Weekend and holiday work is required; this is a seasonal position with comprehensive benefits.

Qualifications

• Basic reading, writing and math skills.
• Ability to thrive in a collaborative team environment.
• Ability to assess a situation, use quick and reasonable judgment and resolve problems diplomatically.
• Exceptional customer service and communications skills and a friendly demeanor.
• Experience working in security and/or law enforcement, and/or working in an RV environment, is a benefit.
• Valid driver’s license, good driving record and current auto insurance.
• Ability to working weekends and holidays on a regular basis.
• This is a seasonal position.

Responsibilities

• Monitor the property with a keen eye for any property issues or potential problems.
• Ensure that the property is properly secured.
• Ensure that guests comply with resort rules, respond to areas of concern and contact law enforcement if necessary.
• Monitor all incoming guests through the campground gate and validate if access is acceptable.
• Perform routine patrols, golf cart and rental inspections.
• Take camping reservations, check people in and out and sell day passes and items at the store.
• Prioritize guest safety and happiness.
• Performs on-call emergency service as required.
• Clean restrooms and common areas.
• Performs other duties as assigned.

Skills

Basic reading/writing/math

Customer service

Communication skills

Teamwork

Security experience

Driver's license

Weekend/holiday availability

Education

High school diploma

Job description

Equity LifeStyle Properties, Inc. is hiring for a Ranger-Front Desk Clerk in Wilmington, OH. The role involves patrolling grounds, enforcing rules, and ensuring guest safety while managing check-ins, reservations, and store sales at the campground gate.

The ideal candidate brings a high school diploma, basic math and communication skills, and a friendly, customer-focused demeanor. Weekend and holiday work is required; this is a seasonal position with comprehensive benefits.