Campground Operations Lead

Tennessee Valley Hospitality; Tennessee; In loco; USD 21.000 - 28.000; Part-time

Descrizione del lavoro

Tennessee Valley Hospitality LLC, dba 6 Dam- is seeking a Lead Host to oversee operations at the campground. The role includes supervising staff, training gate attendants, managing guest check-ins, and ensuring safe, courteous service in a seasonal environment.

The Lead Host will coordinate with the General Manager or District Manager, handle daily operations, and participate in maintenance tasks while ensuring adherence to company standards and permit requirements.

Competenze

• Strong customer service skills with public contact experience.
• Excellent verbal and written communication abilities.
• Good organizational and time-management capabilities.
• Prior personnel management experience is a plus; willingness to learn.

Mansioni

• Supervises and trains hosts and maintenance personnel according to procedures.
• Oversees gatehouse/kiosk operations and guest check-ins/reservations.
• Handles customer inquiries, complaints, and safety concerns professionally.
• Maintains cleanliness and upkeep of facilities, grounds, and vehicles.
• Manages fee collection, cash handling, and revenue records.
• Ensures staff communicates park rules and provides friendly service.
• Performs manual labor and may supervise maintenance tasks as needed.

Conoscenze

Customer service

Communication

Organizational skills

Time management

People management

Descrizione del lavoro

Tennessee Valley Hospitality LLC, dba 6 Dam- is seeking a Lead Host to oversee operations at the campground. The role includes supervising staff, training gate attendants, managing guest check-ins, and ensuring safe, courteous service in a seasonal environment.

The Lead Host will coordinate with the General Manager or District Manager, handle daily operations, and participate in maintenance tasks while ensuring adherence to company standards and permit requirements.