Camp Host at Melton Hill

ExplorUS; Tennessee; On-site; USD 25,000 - 35,000; Full time

Job summary

ExplorUS in Tennessee is hiring a Camp Host to enhance the visitor experience in scenic recreational areas. This role involves providing excellent customer service, maintaining facilities, and managing campground operations. Ideal candidates should have strong customer service and communication skills, be able to perform manual labor, and work flexible hours, including weekends and holidays. The position calls for lifting abilities and navigating rough terrain. Join us to contribute to the upkeep of a beautiful environment.

Qualifications

• Strong customer service skills with an enjoyment for public contact.
• Ability to clean and sanitize facilities using various agents.
• Excellent communication skills for interacting with visitors.
• Experience in money handling and basic recordkeeping.
• Capacity to work with minimal supervision and follow instructions.
• Willingness to work evenings, weekends, and holidays.
• Physical ability to lift and tow RV as needed.
• Ability to work safely in extreme weather conditions.

Responsibilities

• Provide excellent customer service to all visitors.
• Perform administrative tasks such as recordkeeping and fee collection.
• Maintain cleanliness of facilities and grounds.
• Register campers and process fee collections.
• Report unsafe conditions promptly.
• Maintain good relationships with employees and visitors.

Skills

Customer service skills

Verbal and written communication skills

Basic recordkeeping

Ability to lift 20 pounds

Ability to work on rough terrain

Basic manual labor abilities

Job description

Overview

Title: Camp Host
Reports To: General Manager
Department: Operations
Tennessee Valley Hospitality LLC, dba 6 Dam- Working at 6 Dam offers the opportunity to assist in the management and preservation of a scenic recreational area, where visitors can enjoy activities like fishing, boating, and hiking. Our 2026 season provides rewarding roles for outdoor enthusiasts, allowing you to contribute to the upkeep and enjoyment of a beautiful and tranquil environment.

Summary

The Campground Host position is frequently filled by two people but may be an individual role in certain locations. The primary objective is to provide a quality recreational experience for visitors within areas operated by the Company. The Campground Host will implement nearly all operational tasks required within their assigned campground or area.

Responsibilities

• Demonstrates courteousness and displays a helpful attitude to all visitors; provides excellent customer service by educating the public on the rules and regulations of the recreation area.
• Performs certain administrative tasks, including basic recordkeeping and fee collection.
• Maintains facilities and grounds, including cleaning, sanitizing and stocking of restrooms, emptying trash containers and replacing the liners, cleaning roadways and trails, cleaning campsites, picnic tables, fire rings, grills, and disposing of ashes.
• Rakes and grooms sites and public areas, maintains a litter-free facility, picks up micro-trash such as bottle caps and cigarette butts, maintains outlying areas such as trails, outposts, and rental cabins.
• Maintains a good working relationship with fellow employees, governmental agency representatives, and the visiting public.
• Registers campers, collects fees, and sells certain retail items such as firewood, ice, and concession goods.
• Processes revenues and fee collection data using Company approved forms and procedures.
• Familiar with local points of interest, nearby facilities, and local rules and regulations.
• Reports problems and any unsafe or hazardous conditions as they are discovered.

Requirements

• Strong customer service skills; enjoys working in an environment of extensive public contact.
• Basic manual labor abilities, including an ability and willingness to clean and sanitize facilities with a variety of cleaning agents and chemicals.
• Excellent verbal and written communications skills.
• Basic recordkeeping experience, including money handling.
• Must be able to work with minimal supervision and be able to learn quickly and follow instructions accurately.
• Willing to work a flexible work schedule, including regular evenings, weekends and holidays.
• Able to lift 20 pounds on a frequent basis.
• The ability to move safely over rough and uneven terrain.
• The ability to work in extreme weather.
• Able to tow own RV (where applicable) in and out of campgrounds in emergency situations.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.