Campground Guest Services Associate

Jekyll Island; Saint Simons (GA); On-site; USD 18,000 - 25,000; Part time

Benefits offered by this job

Parking & Amenity Passes

Job summary

Jekyll Island Authority is seeking a part-time Campground Guest Services team member to greet guests, provide campground information, and handle sales and reservations at the campground office. The role requires friendly customer service, accurate cash handling, and knowledge of on-site amenities.

The position is regular, up to 30 hours per week, with evenings, weekends, and holidays possible. A valid driver’s license and basic computer skills are essential, and background checks are part of the

Qualifications

• Must be at least 18 years old and possess a valid driver’s license.
• Basic computer skills required.
• Ability to count money and operate a point-of-sale system.
• Credit, criminal, and MVR background checks are required.
• Flexible availability, including weekends, holidays and occasional early evenings.
• Regular and predictable punctuality and attendance during scheduled hours required.

Responsibilities

• Greets guests and campground visitors courteously and professionally, providing information and campground services as needed.
• Answers phones promptly, efficiently, and in a friendly manner.
• Operates the campground office, including handling sales, stocking, merchandising, making reservations, and assigning campsites.
• Operates the point-of-sale system and cash register.
• Promotes campground services and facilities, as well as other Jekyll Island Authority amenities such as the Sea Turtle Center, Mini Golf, Bike Rental, Golf, Summer Waves, etc.
• Resolves minor guest complaints to the satisfaction of the customer and informs the manager of major problems, complaints, disturbances, or unhappy guests.
• Completes daily paperwork, including balancing the cash drawer, documenting adjustments, and processing refunds.
• Operates and drives motorized vehicles as assigned.
• Maintains a professional image at all times through appearance and dress.
• Keeps the campground office, store, and guest areas neat, clean, and tidy.
• Performs other duties as assigned.

Skills

Basic computer skills

Cash handling

Point-of-sale operation

Driver's license

Weekend/holiday flexibility

Tools

Point-of-sale system

Job description

Jekyll Island Authority is seeking a part-time Campground Guest Services team member to greet guests, provide campground information, and handle sales and reservations at the campground office. The role requires friendly customer service, accurate cash handling, and knowledge of on-site amenities.

The position is regular, up to 30 hours per week, with evenings, weekends, and holidays possible. A valid driver’s license and basic computer skills are essential, and background checks are part of the