Campervan Fleet & Guest Experience Lead

Indie Campers; Phoenix (AZ); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Performance bonus

Free roadtrips Europewide

Continuous training and coaching

Job summary

Indie Campers in Phoenix is hiring travel enthusiasts for a customer service role that involves handling reservations and maintaining our fleet of campervans. You'll be the face of our company, ensuring an outstanding level of service while overseeing all depot operations.

Ideal candidates have experience in hospitality or customer service, are fluent in English, and are available for flexible hours. We offer a competitive package, including a performance bonus and opportunities for career development.

Qualifications

• Experience in hospitality, rent-a-car, or customer service environments.
• Eligibility to work in the US and a valid driver's license.
• Availability for flexible working hours.

Responsibilities

• Handle incoming reservations and check-ins.
• Prepare and clean campervans.
• Maintain the fleet in top condition.
• Handle complaints and troubleshoot emergencies.
• Train and supervise team members.

Skills

Customer service experience

Fluent in English

Organizational skills

Problem-solving skills

Job description

Indie Campers in Phoenix is hiring travel enthusiasts for a customer service role that involves handling reservations and maintaining our fleet of campervans. You'll be the face of our company, ensuring an outstanding level of service while overseeing all depot operations.

Ideal candidates have experience in hospitality or customer service, are fluent in English, and are available for flexible hours. We offer a competitive package, including a performance bonus and opportunities for career development.