Campaign Ops Analyst – UGC & Growth

The Home Depot; Atlanta (GA); On-site; USD 60,000 - 80,000; Full time

Job summary

The Home Depot is seeking an Analyst, User Generated Content to lead program management for campaigns across online and in-store channels. You will manage day-to-day campaign exceptions, monitor performance, and drive continuous improvement with cross-functional teams including leadership, vendors, and program members.

You will analyze results, track churn, and develop optimization strategies while authoring clear training materials for end users.

Qualifications

• Bachelor's degree or equivalent required.
• Experience in data analysis, vendor management and campaign management is preferred.
• Strong written and verbal communication skills are essential.

Responsibilities

• Lead campaigns and manage day-to-day exceptions to ensure program integrity.
• Monitor performance across online and in-store channels and track churn.
• Collaborate with leadership, vendors, and program members to drive improvement.
• Analyze campaign results and develop optimization strategies based on data.
• Create end-user training materials and clearly document processes.

Skills

Data analysis

Vendor management

Campaign management

Excel

Access

Communication skills

Problem solving

Organization

Negotiation

Education

Bachelor's degree

Tools

Microsoft Excel

Microsoft Access

Job description

The Home Depot is seeking an Analyst, User Generated Content to lead program management for campaigns across online and in-store channels. You will manage day-to-day campaign exceptions, monitor performance, and drive continuous improvement with cross-functional teams including leadership, vendors, and program members.

You will analyze results, track churn, and develop optimization strategies while authoring clear training materials for end users.