Advertising Operations Manager: Campaign Activation

The Home Depot; Smyrna (TN); On-site; USD 90,000 - 130,000; Full time

Job summary

The Home Depot is committed to helping you be yourself while contributing to something bigger. We are seeking a Manager, Advertising Operations to lead a team delivering campaign activations and an exceptional advertiser experience.

You will partner with Product, Engineering, Analytics, Media, and Sales to drive scalable processes, improve speed and accuracy, and ensure high standards across pods and programs. This role emphasizes leadership, operational design, and cross-functional impact.

Qualifications

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.
• Experience in marketing, advertising, or media roles preferred (5–6+ years).
• Experience in advertising technology/operations, campaign activation, QA/troubleshooting, and operational design preferred.

Responsibilities

• Oversee campaign operations and activation governance ensuring accurate, timely launches across programs.
• Coach and develop associates; strengthen onboarding and enablement to improve knowledge retention.
• Ensure advertiser-facing support meets expectations and maintains proactive issue management.
• Analyze performance indicators to identify optimization opportunities and improve execution decisions.
• Partner with Product/Engineering/UX to improve platform capabilities and activation processes.
• Establish QA standards, coordinate issue resolution, and track recurring issues to prevent them.

Skills

Campaign activation

Cross-functional collaboration

People leadership

QA/troubleshooting

Process improvement

On-time delivery

Education

High school diploma / GED

Bachelor’s degree or equivalent

Job description

The Home Depot is committed to helping you be yourself while contributing to something bigger. We are seeking a Manager, Advertising Operations to lead a team delivering campaign activations and an exceptional advertiser experience.

You will partner with Product, Engineering, Analytics, Media, and Sales to drive scalable processes, improve speed and accuracy, and ensure high standards across pods and programs. This role emphasizes leadership, operational design, and cross-functional impact.