Digital Experience & Optimization Analyst

The Home Depot; Weehawken (NJ); On-site; USD 65,000 - 80,000; Full time

Job summary

The Home Depot is seeking an Online Experience Analyst to optimize the digital customer experience through analysis and program execution. You’ll partner with customer experience leadership to leverage data and insights while managing initiatives like ratings & reviews and contextual commerce.

Successful candidates will have a bachelor's degree and experience in project management, analytics, and customer-focused roles. The position offers growth opportunities and exposure to cross-functional teams.

Qualifications

• Experience managing multiple projects across diverse groups.
• Hands-on experience with Adobe Analytics and/or ContentSquare.
• Analytical mindset with ability to communicate data sources.

Responsibilities

• Perform ad hoc reporting based on business needs.
• Analyze customer information to improve experience.
• Execute system changes for promotional activity.

Skills

Project management

User experience design

Analytics

Customer focus

Education

Bachelor's degree in a related field

Tools

Adobe Analytics

ContentSquare

A/B testing tools

Job description

The Home Depot is seeking an Online Experience Analyst to optimize the digital customer experience through analysis and program execution. You’ll partner with customer experience leadership to leverage data and insights while managing initiatives like ratings & reviews and contextual commerce.

Successful candidates will have a bachelor's degree and experience in project management, analytics, and customer-focused roles. The position offers growth opportunities and exposure to cross-functional teams.