Campaign Operations Lead

Carnegie; United States; On-site; USD 90,000 - 120,000; Full time

Job summary

Carnegie in the United States is seeking a Media Operations Manager to run the day‑to‑day delivery of digital marketing campaigns, partnering with Digital Strategists to turn media strategy into execution.

You’ll own onboarding through launch, coordinate assets, tracking, and vendor campaigns, and act as a trusted client contact. You’ll also mentor associates and help drive process improvements and AI‑enabled workflows across the department.

Qualifications

• Bachelor’s degree or equivalent experience.
• 4–6 years in digital media operations, campaign management, or media planning support.
• Agency experience strongly preferred.
• Experience supporting media planning, forecasting, and client-facing campaign management.
• Strong organizational and project management skills.
• Clear writer and communicator, comfortable leading discussions with clients.
• Solid understanding of digital media planning, budgeting, forecasting, and campaign execution.
• Comfortable with AI-enabled workflows and project management tools.

Responsibilities

• Manage the operational side of assigned client accounts from onboarding through launch and ongoing optimization.
• Work with Digital Strategists on campaign planning, onboarding, asset collection, launch readiness, and changes.
• Serve as a trusted client contact for campaign operations and coordinate day-to-day questions.
• Keep communication flowing between strategists, media teams, creative, vendors, and clients.
• Partner with Digital Strategists on media planning and budget/timeline coordination.
• Make moderate-to-complex updates to media plans and planning docs.
• Support forecasting, pacing updates, and budget adjustments throughout each campaign.
• Own execution across campaign setup, trafficking, launch readiness, and tracking implementation.
• Keep assets, targeting, tracking, creative, and documentation aligned with strategy.
• Manage forecasting activities and coordinate launch timelines across several client engagements.
• Spot ways to improve workflows, documentation, communication, and coordination.
• Help onboard and mentor Media Operations Associates.
• Contribute to process improvements and AI-enabled workflow adoption.

Skills

Digital media operations

Campaign management

Media planning support

Forecasting

Client-facing

Project management

Communication

AI-enabled workflows

Problem solving

Education

Bachelor’s degree or equivalent experience

Tools

Project management tools

AI-enabled workflows

Job description

Carnegie in the United States is seeking a Media Operations Manager to run the day‑to‑day delivery of digital marketing campaigns, partnering with Digital Strategists to turn media strategy into execution.

You’ll own onboarding through launch, coordinate assets, tracking, and vendor campaigns, and act as a trusted client contact. You’ll also mentor associates and help drive process improvements and AI‑enabled workflows across the department.