Camp Registration Specialist & Member Experience

YMCA of Metro Atlanta; United States; On-site; USD 32,000 - 52,000; Full time

Job summary

The YMCA of Metropolitan Atlanta is seeking a Registrar to lead registration processes for camp programs and maintain accurate records. You will serve as the main contact for families, manage payments and scholarships, and ensure data integrity across systems.

This role requires strong customer service, attention to detail, and the ability to balance multiple tasks in a fast-paced nonprofit environment.

Qualifications

• High School Diploma or GED required.
• Excellent interpersonal, written, and verbal communication skills.
• Ability to handle multiple tasks, work independently, problem-solve, and manage time effectively.

Responsibilities

• Serve as primary contact for parent communications, camp registrations, and collections.
• Directly enter registrations for campers and process payments.
• Manage scholarships, refunds, and adjustments in the registration system.
• Ensure accurate roster, waitlists, and attendance records.
• Maintain privacy of member information and adhere to policy.

Skills

Customer service

Communication

Time management

Problem solving

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

The YMCA of Metropolitan Atlanta is seeking a Registrar to lead registration processes for camp programs and maintain accurate records. You will serve as the main contact for families, manage payments and scholarships, and ensure data integrity across systems.

This role requires strong customer service, attention to detail, and the ability to balance multiple tasks in a fast-paced nonprofit environment.