Calm, Precise 911 Dispatcher for Emergency Calls

Emergency Telecommunicator Services; Arizona; On-site; USD 42,000 - 64,000; Full time

Job summary

Tonopah 911 Emergency Dispatcher opportunities offer vital roles at the public safety communications center. You will receive emergency and non-emergency calls, gather information, and coordinate responders according to agency procedures.

Candidates need a high school diploma or GED; some agencies may require prior experience or certifications. Typing speed, active listening, clear speech, and basic computer skills help success. Training and overtime are common.

Qualifications

• High school diploma or GED commonly required.
• Some agencies recruit entry-level applicants; testing scores and deadlines vary.
• Certifications may be required depending on the agency.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using approved questions and procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responders as circumstances change.
• Provide approved caller instructions within training and certification.
• Maintain accurate records and protect confidential information.

Skills

Typing

Active listening

Clear speech

Basic computer proficiency

Information organization

Education

High School Diploma or GED

Tools

CAD Software

Job description

Tonopah 911 Emergency Dispatcher opportunities offer vital roles at the public safety communications center. You will receive emergency and non-emergency calls, gather information, and coordinate responders according to agency procedures.

Candidates need a high school diploma or GED; some agencies may require prior experience or certifications. Typing speed, active listening, clear speech, and basic computer skills help success. Training and overtime are common.