Calm-Driven 911 Dispatcher - Emergency Communications Pro

911 Emergency Communications; Tabor (NJ); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional training

Shift differentials

Job summary

911 Emergency Communications in Mount Tabor, NJ is hiring dispatchers to connect callers with police, fire, or EMS. You may receive emergency and nonemergency calls, gather essential information, and coordinate responders per agency procedures.

The job requires calm, clear communication, precise location confirmation, and the ability to monitor multiple systems. Expect overnight shifts, weekends, holidays, and possible overtime depending on assignments.

Qualifications

• High school diploma or GED is commonly required.
• Testing scores, training deadlines and certifications vary by agency.
• Strong typing, listening, and communication skills are valued.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area
• Confirm addresses, callback numbers, incident details, and immediate safety concerns
• Assess call priority using approved questions and agency procedures
• Enter incident information into computer-aided dispatch systems
• Dispatch appropriate responders when assigned to radio operations
• Monitor radio traffic and update responding personnel as circumstances change
• Provide approved caller instructions within the limits of training and certification
• Maintain accurate records and protect confidential information

Skills

Accurate typing

Active listening

Clear speech

Basic computer proficiency

Information organization

Education

High school diploma or GED

Tools

CAD systems

Job description

911 Emergency Communications in Mount Tabor, NJ is hiring dispatchers to connect callers with police, fire, or EMS. You may receive emergency and nonemergency calls, gather essential information, and coordinate responders per agency procedures.

The job requires calm, clear communication, precise location confirmation, and the ability to monitor multiple systems. Expect overnight shifts, weekends, holidays, and possible overtime depending on assignments.