Call Ops Spec

Piedmont Healthcare Inc.; Athens (GA); On-site; USD 23,000 - 26,000; Full time

Job summary

Piedmont Athens Regional Hospital is seeking a dedicated switchboard operator to support the main facility and related services. The role involves handling calls for the regional physician answering service, emergency broadcasting, and public safety dispatch, ensuring prompt and accurate communication.

The ideal candidate has at least 1 year in a call center or dispatch role and a high school diploma or GED.

Qualifications

• H.S. Diploma or GED required.
• 1 year of previous call center, operator, dispatching, or related office experience required.
• Licenses and Certifications: None Required.

Responsibilities

• Serve as main switchboard telephone operator for Piedmont Athens Regional, the Piedmont Athens Regional Physician Answering Service, emergent public broadcasting within the main facility, and Public Safety dispatch.

Skills

Call center experience

Dispatching experience

Phone etiquette

Education

High School Diploma or GED

Job description

Overview

Experience the advantages of real career change

Join Piedmont to move your career in the right direction. Stay for the diverse teams you’ll love, a shared purpose, and schedule flexibility that frees you to live for what matters both in and outside of work. You’ll feel valued, motivated to be your best, and recognized for your contributions to exceptional patient outcomes. Piedmont leaders are in your corner, invested in your success. Our wellness programs and comprehensive total benefits and rewards meet your needs today and help you plan for the future.

Responsibilities

This position serves as a main switchboard telephone operator for Piedmont Athens Regional, the Piedmont Athens Regional Physician Answering Service, emergent public broadcasting within the main facility, and Public Safety dispatch.

Qualifications

Education

• H.S. Diploma or General Education Degree (GED) Required

Work Experience

• 1 year of previous call center, operator, dispatching, or related office experience Required

Licenses and Certifications

• None Required

Business Unit : Company Name

Piedmont Athens Regional Hospital