Call Center Tech/Breakdown Coordinator

Salem Leasing; Greenville (SC); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with company match

Paid holidays & birthday from date of

Vacation pay

Education reimbursement

Uniforms program

Skills training with pay increases

Job summary

Salem Leasing in Greenville, SC is hiring a Breakdown Coordinator for full-time 2nd shift. This position suits a driven individual with a 'can do' attitude and a commitment to providing emergency roadside assistance to customers 24/7.

Responsibilities include handling inbound calls from Salem customers, diagnosing mechanical issues, serving as the liaison between the servicing location and the customer, and delivering courteous, effective service.

Qualifications

• 2 years of prior call center or telemarketing experience.
• High School diploma or equivalent required.
• Ability to work in a fast-paced environment & remain accurate.
• Pleasant attitude and personality.

Responsibilities

• Provide emergency roadside assistance to customers 24 hours a day, 365 days a year.
• Receive in-bound calls from Salem customers & diagnose mechanical issues.
• Act as a liaison between the servicing location & the customer.
• Demonstrate excellent phone & customer service skills to interact with internal & external customers.

Skills

Call center experience

Customer service

Communication

Education

High School diploma or equivalent

Job description

We are currently hiring a Breakdown Coordinator in Greenville, SC! Want to join a company continually growing? We are currently looking to hire individuals for full time positions for 2nd shifts. This is a great opportunity for a driven Breakdown Coordinator with a 'can do' attitude. This person will be responsible for providing emergency roadside assistance to customers.

Benefits

• Employee Referral Bonuses
• Health / Dental / Vision / Company Paid Life / Disability
• 401(k) Retirement Plan with Company Match
• Excellent Pay
• Paid birthday & holidays from date of hire
• Vacation pay
• Education Reimbursement Program
• Uniforms program
• Company sponsored skills training with pay increases!

Pay: Based on experience

Responsibilities

• Provide emergency roadside assistance to customers 24 hours a day, 365 days a year
• Receive in-bound calls from Salem customers & diagnose mechanical issues
• Act as a liaison between the servicing location & the customer
• Demonstrate excellent phone & customer service skills to interact with internal & external customers

Qualifications and Skills

• 2 years of prior call center or telemarketing experience
• High School diploma or equivalent required
• Ability to work in a fast-paced environment & remain accurate
• Pleasant attitude and personality