Call Center Survey Agent

OnPoint CX Solutions LLC; Henderson (NV); Hybrid; USD 14,000 - 19,000; Full time

Benefits offered by this job

Paid training

Work-from-home opportunities

Full-time hours

Overtime may be available

Job summary

OnPoint CX Solutions is hiring Survey Agents in Nevada to conduct telephone surveys and gather valuable feedback. This temporary, on-call position offers paid training, a quick start, and on-site training with the potential to work from home after handling calls independently.

Typical hours follow client demand, with 8:00 AM to 8:00 PM PST calling windows; weekend availability may be required. This role provides exposure to call-center operations without selling products and no sales quotas.

Qualifications

• Must currently reside in Nevada.
• Clear and professional communication skills.
• Comfortable speaking with people over the phone.
• Read and follow a script accurately; strong listening and data-entry skills.
• Dependable, responsive, and able to work when scheduled.
• Comfortable with repetitive, call-based work.
• Maintain focus and accuracy throughout your shift.

Responsibilities

• Make outbound calls to conduct customer service and political opinion survey.
• Read survey questions from a provided script.
• Listen carefully and accurately enter respondents' answers.
• Maintain a professional and friendly approach on every call.
• Complete survey calls efficiently and accurately.

Skills

Communication skills

Phone speaking

Data entry

Reading from script

Reliability

Attention to detail

Focus on tasks

Job description

OnPoint CX Solutions is hiring Survey Agents in Nevada! Looking for a call center opportunity without sales or selling products? Join our team as a Survey Agent conducting telephone surveys and gathering valuable feedback from respondents. We offer paid training, a quick start, and the opportunity to work from home once you are successfully handling calls independently. This is a temporary, on-call opportunity that is a great fit for dependable people with flexible availability.

What You'll Be Doing

• Make outbound calls to conduct customer service and political opinion survey
• Read survey questions from a provided script
• Listen carefully and accurately enter respondents' answers
• Maintain a professional and friendly approach on every call
• Complete survey calls efficiently and accurately

This is survey research — there is NO selling and NO sales quota.

Why Join OnPoint?

• $12.00 per hour
• Paid training
• Fast onboarding and opportunity to start quickly
• Work-from-home opportunities after successfully completing the required on-site training period
• Full-time hours and overtime may be available based on project demand
• Gain call center and telephone interviewing experience
• No sales or product pitching

Please Read: Scheduling & Availability

Our survey projects are based on client demand, so this position is best suited for someone who has open availability and can accommodate a changing schedule. This is an on-call, temporary position. Hours are not guaranteed. Your schedule may change from day to day, and there may be times when you receive same-day or next-day notice of available work. Depending on project volume, you may receive a full shift, a partial shift, or no scheduled hours on a particular day. Weekend availability may also be required. Typical calling hours are between 8:00 AM and 8:00 PM PST, although schedules can vary.

What We're Looking For

• Must currently reside in Nevada
• Clear and professional communication skills
• Comfortable speaking with people over the phone
• Ability to read and follow a script accuratelyStrong listening and data-entry skills
• Dependable, responsive, and able to work when scheduled
• Comfortable performing repetitive, call-based work
• Ability to maintain focus and accuracy throughout your shift

Work-From-Home Requirements

• Their own computer equipment
• Reliable internet; a hardwired Ethernet connection is recommended
• A quiet, distraction-free workspace
• Ability to attend and complete the required on-site training period

About OnPoint CX Solutions

OnPoint CX Solutions is a growing business process outsourcing (BPO) company providing customer care, survey, sales, and specialized support services.

If you're reliable, flexible, comfortable on the phone, and ready to get started quickly, apply today to join our survey team.