Call Center Sales Representative (Bilingual English/Spanish)

Charter Communications; San Antonio (TX); On-site; USD 36,000 - 70,000; Full time

Benefits offered by this job

Free and discounted Spectrum services

Comprehensive pay and benefits package

Job summary

Charter Communications is seeking a Call Center Sales Representative in San Antonio, Texas. This position offers competitive pay starting at $18/hour, with potential earnings over $70,000 annually. In this role, you will handle inbound sales calls, acquire new customers, and upsell additional products to drive revenue growth.

Applicants must possess a high school diploma and demonstrated sales techniques, along with strong communication skills. Bilingual candidates (Spanish) are preferred. The position is based in a normal office environment with comprehensive benefits.

Qualifications

• Proficiency in clear and professional communication with customers.
• Proven achievement in sales goals.
• Strong skills in using personal computers and relevant software.

Responsibilities

• Handle inbound sales calls effectively and acquire new customers.
• Achieve and exceed sales targets through effective selling techniques.
• Maximize revenue through upselling and cross-selling.

Skills

Professional communication

Sales techniques

Computer proficiency

Bilingual: Spanish

Organization skills

Education

High school diploma or equivalent

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.

As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls effectively. You'll be instrumental in acquiring new customers and upselling additional products and services to existing ones. Your expertise will drive our revenue growth and enhance customer satisfaction.

What our Call Center Sales Representatives Enjoy Most About the Role

• Deliver Exceptional Service: You will collaborate with other departments to resolve customer issues and promote current marketing campaigns and promotions.
• Achieve and Surpass Goals: You will achieve and exceed sales targets through effective telephone-based selling techniques and prompt, efficient handling of inbound sales calls.
• Maximize Revenue: You will maximize revenue by selling products and services to new and existing customers, identifying upselling and cross-selling opportunities.
• Become a Product Expert: You will master order processing systems and explain all products and services to customers, while staying informed about competitors.

Working Conditions

• Normal office environment.

Required Qualifications

Education

• High school diploma or equivalent.

Skills & Abilities

• Clear, straightforward, and professional communication with customers and colleagues.
• Proven sales techniques with consistent achievement of sales goals.
• Proficiency in computer and consumer electronics.
• Competence in using personal computers and relevant software applications, including billing systems.
• Strong verbal and written communication skills. Effective organizational skills with the ability to prioritize tasks.
• Demonstrated judgment and initiative in accomplishing job duties.
• Working knowledge of cable communications products and services, including TV, internet, and telephone.
• Bilingual: Spanish

Preferred Qualifications

• 2 + years call center sales experience.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.