Call Center Sales Representative (Bilingual English/Spanish)

Charter Communications; El Paso (TX); On-site; USD 36,000 - 70,000; Full time

Benefits offered by this job

Free and discounted Spectrum services

Lucrative incentives for top performance

Job summary

Charter Communications is looking for a Bilingual Call Center Sales Representative in El Paso, Texas. This role offers competitive pay starting at $18/hour with the potential for annual earnings over $70,000 through incentives. You will handle inbound sales calls, drive revenue growth, and enhance customer satisfaction.

The ideal candidate must have at least a high school diploma, proven sales abilities, and strong communication skills, along with bilingual proficiency in Spanish.

Qualifications

• Clear, straightforward, and professional communication.
• Proven ability to achieve sales goals.
• Strong verbal and written communication skills.

Responsibilities

• Handle inbound sales calls effectively.
• Acquire new customers and upsell services.
• Collaborate with departments to resolve customer issues.

Skills

Professional communication skills

Proven sales techniques

Proficiency in computer and consumer electronics

Bilingual: Spanish

Education

High school diploma or equivalent

Job description

Call Center Sales Representative (Bilingual English/Spanish)

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.

As a Call Center Sales Representative, you’ll leverage your skills to handle inbound sales calls effectively. You’ll be instrumental in acquiring new customers and upselling additional products and services to existing ones. Your expertise will drive our revenue growth and enhance customer satisfaction.

What our Call Center Sales Representatives Enjoy Most About the Role

• Deliver Exceptional Service: You will collaborate with other departments to resolve customer issues and promote current marketing campaigns and promotions.
• Achieve and Surpass Goals: You will achieve and exceed sales targets through effective telephone-based selling techniques and prompt, efficient handling of inbound sales calls.
• Maximize Revenue: You will maximize revenue by selling products and services to new and existing customers, identifying upselling and cross‑selling opportunities.
• Become a Product Expert: You will master order processing systems and explain all products and services to customers, while staying informed about competitors.

Working Conditions

• Normal office environment.

Required Qualifications

Education

• High school diploma or equivalent.

Skills & Abilities

• Clear, straightforward, and professional communication with customers and colleagues.
• Proven sales techniques with consistent achievement of sales goals.
• Proficiency in computer and consumer electronics.
• Competence in using personal computers and relevant software applications, including billing systems.
• Strong verbal and written communication skills. Effective organizational skills with the ability to prioritize tasks.
• Demonstrated judgment and initiative in accomplishing job duties.
• Working knowledge of cable communications products and services, including TV, internet, and telephone.
• Bilingual: Spanish.

Preferred Qualifications

• 2+ years call center sales experience.

Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.