Call Center Sales Representative

Lithia & Driveway; Medford (OR); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Health plans (Medical, Dental, Vision)

Paid holidays

PTO: 80 hours front-loaded on day 1

Disability insurance

Life insurance

401(k)

Employee stock purchase plan

Learning center

Vehicle discounts

Wellness programs

Job summary

Driveway.com is hiring a Sales Representative in Medford, OR. You will engage with new and existing customers, generate leads, and nurture warm inbound inquiries for a seamless digital car-buying experience from first contact to final delivery.

The role requires strong communication skills, organization, and a calm, solution-driven approach in a metrics-focused environment. On-site position with varied schedules and 8-hour shifts, offering $22/hour plus uncapped bonus potential.

Qualifications

• High School graduate or equivalent.
• Prior experience in sales or customer-facing roles in a metrics-driven environment.
• Excellent communication skills across phone, text, and email.

Responsibilities

• Be the trusted guide for customers navigating their digital car purchase.
• Communicate with customers via phone, text, and email to answer questions and explain next steps.
• Support financing, documentation, and coordination for smooth vehicle delivery.
• Provide timely updates, set clear expectations, and resolve concerns professionally.
• Keep detailed notes and manage multiple customer journeys simultaneously.

Skills

Sales experience

Communication skills

Organization

Customer service

Calm, solution-driven

Education

High school diploma

Job description

Dealership:

Driveway.com | Sales Representative

At Driveway.com , car buying and selling meets convenience—no haggling, no pressure, no leaving your couch. Backed by Lithia & Driveway’s 300+ dealerships nationwide, we’re blending the best of tech and human touch to make car ownership simple, transparent, and (dare we say) enjoyable.

We’re looking for a Sales Representative who is passionate about connecting with customers, generating opportunities, and turning interest into sales.

In this role, you’ll engage with both new and existing customers, create leads through outbound outreach, and nurture warm inbound leads who are already exploring their next vehicle purchase. You’ll build relationships, identify customer needs, and guide buyers through a seamless digital car-buying experience from first conversation to final delivery.

Location: Medford, OR (On-site) - Driveway Call Center
Pay: $22/hour + Uncapped Bonus Potential
Schedule: Variety of schedules; 8 hour shifts

What You’ll Do

• Be the trusted guide for customers as they navigate their digital car purchase.
• Communicate with customers via phone, text, and email to answer questions and explain next steps.
• Support financing, documentation, and coordination for smooth vehicle delivery.
• Provide timely updates, set clear expectations, and resolve concerns with professionalism.
• Keep detailed notes and manage multiple customer journeys at once.

What You Bring

• Prior experience in sales, customer service, or other customer-facing roles within a metrics-driven environment.
• Excellent communication skills (phone, email, text).
• Organized, detail-oriented, and confident handling multiple tasks.
• A calm, solution-driven approach under pressure.

We offer a comprehensive benefits package designed to support you and your family, including:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays
• PTO:80 hoursfront-loaded on day 1
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

For a more detailed view, visit:https://totalrewards.lithiadriveway.com/

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.