Call Center Representative-Fishers

Collins Mobile, LLC; Fishers (IN); Vor Ort; USD 40.000 - 70.000; Vollzeit

Benefits dieser Stelle

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

401(k) after 6 months

Uncapped Commission

Zusammenfassung

Paycom - ATS in Fishers, IN is seeking a Wireless Sales Representative focused on customer service and inbound sales to join our team. You will handle inbound calls, assist with questions, and process orders while earning an hourly wage plus uncapped commissions.

The role emphasizes upselling, problem resolution, and timely communication; bilingual Spanish encouraged; strong computer and organizational skills required.

Qualifikationen

• Bilingual/Spanish speaking encouraged to apply.
• Customer service experience.
• Strong Computer Skills.
• Excellent Communication Skills, both spoken and written.
• Strong time management skills.
• Adaptability and flexibility.
• Problem Solving.
• Ability to build relationships with callers.
• Excellent Organizational Skills.
• Positive Attitude.
• Punctual and Dependable.
• High School Diploma or Equivalent.

Aufgaben

• Answer Inbound Calls.
• Troubleshoot problems and complaints.
• Respond promptly to emails/messages from customers.
• Accurately note customer accounts.
• Process Orders, Forms, and Applications.
• Upsell Products and/or services when appropriate.
• Willingness to listen and deescalate situations when needed.
• Complete ongoing training for product and service updates as needed.

Kenntnisse

Customer service

Spanish bilingual encouraged

Computer skills

Communication skills

Time management

Problem solving

Relationship building

Organizational skills

Positive attitude

Punctual and dependable

Ausbildung

High School Diploma or Equivalent

Jobbeschreibung

Job SummaryOur Wireless Sales Representative is a customer service and inbound sales focused role. The Wireless Sales Representative is responsible for answering inbound sales calls in a friendly and urgent manner. You will work with customers to complete sales, assist with questions, and work with your team to meet your goals. In this role, you'll earn not only an hourly rate, but also an extremely competitive uncapped commission; what you earn, you get.Job Functions· Answer Inbound Calls· Troubleshoot problems and complaints· Respond promptly to emails/messages from customers· Accurately note customer accounts· Process Orders, Forms, and Applications· Upsell Products and/or services when appropriate· Willingness to listen and deescalate situations when needed· Complete ongoing training for product and service updates as needed· Other duties as assignedSkills, Qualifications, and Requirements· Bilingual/Spanish Speaking encouraged to apply· Customer service experience· Strong Computer Skills· Excellent Communication Skills, both spoken and written· Strong time management skills· Adaptability and flexibility· Problem Solving· Ability to build relationships with callers· Excellent Organizational Skills· Positive Attitude· Punctual and Dependable· High School Diploma or EquivalentBenefits· Health, Dental and Vision insurance· Uncapped Commission· Life insurance at no cost to you· Paid time off· 401K option after 6 months of employmentPay will be based on experienceWork EnvironmentThis job description is not intended to be all-inclusive. Employees may perform other related duties as needed to meet the ongoing needs of the organization. The responsibilities of this role may change at any time with or without notice.