D2C Representative - Fishers

COLLINS MOBILE; Fishers (IN); On-site; USD 32,000 - 70,000; Full time

Benefits offered by this job

Health, dental, vision insurance

Uncapped commission

Paid time off

401K after 6 months

Life insurance at no cost

Job summary

Paycom - ATS in Fishers, IN is seeking a Wireless Sales Representative focused on customer service and inbound sales. You will handle inbound calls, assist customers to complete sales, and collaborate with your team to reach goals.

This role offers hourly pay plus an uncapped commission, with earnings based on performance. Bilingual (Spanish) skills are encouraged, and reliability, communication, and a positive attitude are valued.

Qualifications

• Bilingual/Spanish speaking encouraged to apply.
• Customer service experience.
• Strong computer skills.
• Excellent communication skills, both spoken and written.
• Strong time management skills.
• Adaptability and flexibility.
• Problem solving.
• Ability to build relationships with callers.
• Excellent organizational skills.
• Positive attitude.
• Punctual and dependable.
• High School Diploma or Equivalent.

Responsibilities

• Answer Inbound Calls
• Troubleshoot problems and complaints
• Respond promptly to emails/messages from customers
• Accurately note customer accounts
• Process Orders, Forms, and Applications
• Upsell Products and/or services when appropriate
• Willingness to listen and deescalate situations when needed
• Complete ongoing training for product and service updates as needed
• Other duties as assigned

Skills

Customer service

Strong computer skills

Excellent communication

Time management

Adaptability

Problem solving

Relationship building

Organizational skills

Positive attitude

Punctual and dependable

Education

High School Diploma or Equivalent

Job description

Job Details: Job Location: Fishers - Fishers, IN 46038, Position Type: Full Time, Job Summary

Our Wireless Sales Representative is a customer service and inbound sales focused role. The Wireless Sales Representative is responsible for answering inbound sales calls in a friendly and urgent manner. You will work with customers to complete sales, assist with questions, and work with your team to meet your goals. In this role, you'll earn not only an hourly rate, but also an extremely competitive uncapped commission; what you earn, you get.

Job Functions

• Answer Inbound Calls
• Troubleshoot problems and complaints
• Respond promptly to emails/messages from customers
• Accurately note customer accounts
• Process Orders, Forms, and Applications
• Upsell Products and/or services when appropriate
• Willingness to listen and deescalate situations when needed
• Complete ongoing training for product and service updates as needed
• Other duties as assigned

Skills, Qualifications, and Requirements

• Bilingual/Spanish Speaking encouraged to apply
• Customer service experience
• Strong Computer Skills
• Excellent Communication Skills, both spoken and written
• Strong time management skills
• Adaptability and flexibility
• Problem Solving
• Ability to build relationships with callers
• Excellent Organizational Skills
• Positive Attitude
• Punctual and Dependable
• High School Diploma or Equivalent

Benefits

• Health, Dental and Vision insurance
• Uncapped Commission
• Life insurance at no cost to you
• Paid time off
• 401K option after 6 months of employment

Pay will be based on experience

Work Environment

This job description is not intended to be all-inclusive. Employees may perform other related duties as needed to meet the ongoing needs of the organization. The responsibilities of this role may change at any time with or without notice.Qualifications: