Call Center Representative

Renewal by Andersen; Carmel (IN); Remote; Full time

Job summary

A leading company in window and door replacement is seeking a Call Center Lead Generator in Indiana. This remote position involves managing inbound and outbound calls to homeowners, setting appointments, and offering a base pay of $19.25/hour with uncapped commission. Ideal candidates will have sales experience and a high school diploma, with opportunities for advancement.

Benefits

Full insurance package including medical, dental, vision, and life

401(K) program

Paid time off (PTO)

Student Loan Reimbursement Program

Advancement opportunities

Qualifications

• Minimum 2 years of Sales experience required.
• Bilingual is a plus.
• Ability to work varying shifts, including some evenings and weekends.

Responsibilities

• Dial out to up to 30 homeowners an hour while handling inbound calls.
• Document and track all set appointments accurately.
• Manage high volume of calls while multitasking through various systems.

Skills

Sales mindset

Bilingual

Education

High School diploma or equivalent

Job description

Call Center Lead Generator - MUST LIVE IN INDIANA

What to Expect After You Apply After submitting your application, you’ll receive an invitation to complete a short, self-guided video interview. It takes about 15–20 minutes and should be completed within 72 hours. Once submitted, our hiring team will review your responses and follow up with next steps.

Renewal by Andersen - Metro and Midwest

Renewal by Andersen windows is the custom division of Andersen windows. Founded in 1903, Andersen Windows has been the world’s largest and most recognized brand for exclusive window and door systems. Renewal by Andersen was founded with the objective of creating a different and better window and door replacement experience for homeowners.

This position plays an integral role within our Inside Sales team and overall strength of our company. This role would be a work from home position; must live in INDIANA. All characteristics for this role will include, but are not limited to, the following:

Primary Responsibilities:

- Dial out to up to 30 homeowners an hour while tending to heavy inbound call flow for homeowners who have contacted us via one of our marketing avenues

- Document and track all set appointments accurately so that all future customer demonstration and price activity is done per company standards

- Managing high volume of inbound and outbound calls while multitasking through various systems

Qualifications:

- Minimum 2 years of Sales experience

- Bilingual is a plus

- High School diploma or equivalent

- Sales mindset and metrics driven

- Ability to work varying shifts, including some evenings and weekends

- Must live in Indiana to be considered for this position

- Our 3 week, paid training will take place fully remote

Compensation and Benefits:

- $19.25/hr with uncapped commission structure based on appointments set - most reps are making at least $20-$25/hr with commission

- Full insurance package, including medical, dental, vision, and life for full-time employees

- 401(K) program for full-time employees

- PTO

- Student Loan Reimbursement Program

- Advancement opportunities - we promote from within!

Schedule:

- Remote work

- Must be able to work some morning and evenings shifts, and one weekend shift every week.

- Must have the ability to work until 10:30pm at least ONCE a week.

- Days off will not be consecutive

- Must be available to work during operating hours: Monday-Friday: 7:50am-10:30pm, Weekends: 8:50am-8pm

#LI-DNI

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We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.