Call Center Representative

Foxfruit; Atlanta (GA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Initial training

Career growth opportunities

Supportive and performance-driven team

Competitive compensation based on age/

Job summary

Fox Fruit in Atlanta, GA is seeking a motivated Call Center Representative to connect with customers, introduce products and services, and support sales and engagement initiatives.

You will use strong communication to identify customer needs and guide conversations toward measurable goals while delivering friendly, professional service and contributing to team targets.

Qualifications

• Strong verbal communication and active listening skills.
• Persuasive, customer-oriented personality.
• Able to handle various customer types with confidence.
• Interest in sales, customer service, and relationship building.
• Ability to work toward performance goals.
• Call center or sales experience is a plus but not required.

Responsibilities

• Handle incoming and outgoing customer calls professionally.
• Introduce customers to relevant products, services, and promotions.
• Explain product features, benefits, and options.
• Identify customer needs and recommend suitable solutions.
• Generate sales opportunities through effective conversations.
• Follow up with interested customers and potential clients.
• Answer questions and address concerns with a positive attitude.
• Guide customers through purchasing decisions when appropriate.
• Maintain a positive and professional telephone manner.
• Work toward individual and team customer service and sales targets.

Skills

Verbal communication

Active listening

Persuasive

Customer orientation

Goal oriented

Job description

About Fox Fruit

AtFox Fruit, we believe that every business deserves a smart, adaptivemarketing partner. Our team of experts blends strategic insight andcreative solutions to deliver results that matter. We are committed tofostering organic growth for our clients through innovative approachestailored to their unique needs

About the Role

We are looking for a motivated and persuasive Call Center Representative to connect with customers over the phone, introduce products and services, and support sales and customer engagement initiatives. This role is ideal for someone with strong communication skills who enjoys speaking with people, identifying customer needs, and working toward measurable goals.

Responsibilities

• Handle incoming and outgoing customer calls professionally.
• Introduce customers to relevant products, services, and promotional offers.
• Explain product features, benefits, and available options.
• Identify customer needs and recommend suitable solutions.
• Generate sales opportunities through effective conversations.
• Follow up with interested customers and potential clients.
• Answer questions, address concerns, and handle basic objections.
• Guide customers through purchasing decisions when appropriate.
• Maintain a positive and professional telephone manner.
• Work toward individual and team customer service and sales targets.

Qualifications

• Strong verbal communication and active listening skills.
• Confident, persuasive, and customer-oriented personality.
• Comfortable speaking with different types of customers.
• Interest in sales, customer service, and relationship building.
• Ability to work toward performance goals.
• Previous call center or sales experience is a plus but not required.

What We Offer

• Initial training and ongoing coaching.
• Development of sales, negotiation, and communication skills.
• Opportunities for career growth and advancement.
• Supportive and performance-driven team environment.
• Compensation based on the position and experience.