Call Center Rep

R & R Car Company; Mount Clemens (MI); On-site; USD 15,911 - 22,661; Part time

Benefits offered by this job

Lucrative bonuses

Flexible work schedule

Job summary

R & R Car Company is seeking a proactive Call Center Specialist in Mount Clemens, MI. You will engage with customers to facilitate appointments for sales representatives, ensuring a smooth vehicle purchasing process.

The ideal candidate should have exceptional communication skills and a positive attitude. Starting compensation is $14.00 per hour with potential for bonuses. Join us in providing unparalleled customer satisfaction in the automotive industry.

Qualifications

• Strong communication skills, both verbal and written.
• Commitment to professionalism and team collaboration.
• Desire for personal and professional growth.

Responsibilities

• Conduct market research to identify potential clients.
• Develop strategic plans to target new clientele.
• Collaborate with the sales team on effective strategies.
• Track performance and report results using CRM.

Skills

Exceptional communication skills

Dependability

Positive attitude

Receptiveness to feedback

Tools

CRM software

Job description

Overview

Join our dynamic team at R&R Car Company, where we are seeking a proactive individual to engage with customers and facilitate appointments for our dedicated sales representatives. As an in‑store Call Center Specialist, you will play a pivotal role in ensuring a seamless vehicle purchasing process for our clientele.

Qualifications

The ideal candidate possesses exceptional communication skills, both verbal and written, and demonstrates a strong commitment to professionalism. We value individuals who are receptive to feedback, dependable, and possess a positive attitude with a desire for personal and professional growth. Collaboration is key, as we foster a team‑oriented environment where every member contributes to our collective success.

Work Schedule and Compensation

We are looking to fill 5 days a week between Monday to Saturday starting at 9:00 am and ending at 7:00 pm, totaling about 50 hours per week, Saturdays required. We understand the importance of accommodating individual preferences and are open to discussing alternative arrangements.

Starting compensation is $14.00 per hour. Additionally, lucrative bonuses are offered, providing ample opportunity for financial growth. As well, this position is 1099.

Responsibilities

• Conduct market research to identify potential clients and industries for automotive sales.
• Develop and implement strategic plans to target new clientele.
• Build and maintain relationships with clients via phone calls, text messages, and emails.
• Collaborate with the sales team to develop effective sales strategies.
• Provide loan applications to customers and collect necessary documentation for approvals.
• Track and report on self‑performance, pipeline, and results using CRM software.
• Stay up-to-date with industry trends, market conditions, and competitor activities.

Company Overview

At R&R Car Company, located in Mt Clemens & Roseville, MI, we are passionate about both vehicles and customer satisfaction. By combining these passions, we deliver a superior car buying experience characterized by a diverse inventory of high-quality used cars, trucks, and SUVs tailored to meet the unique needs of our customers. Join us in providing unparalleled service, reliability, and quality to our valued clientele.