Call Center Manager

Egreenservices; Ventura (CA); On-site; USD 132,000 - 198,000; Full time

Job summary

ByteForge Labs in San Buenaventura, CA is seeking a Call Center Manager with 8+ years of phone etiquette and sales marketing ownership. The role rewards initiative and real ownership, with a starting range of $132,000 to $198,000 per year.

You will track pipeline, tailor messaging to buyers, and keep CRM forecasts honest, while growing the learning-obsessed footprint and coordinating with agencies to deliver campaigns on time and on budget.

Qualifications

• 6+ years leading sales marketing projects end-to-end.
• Ability to present to leadership with clarity.
• Strong pattern recognition across campaigns.
• Customer success focus with practical ownership.
• Adaptable and reliable with high accountability.

Responsibilities

• Track pipeline performance and report weekly.
• Craft messaging tailored to sales marketing buyers.
• Report on attribution and ROI to inform budget.
• Maintain CRM accuracy to improve forecasts.
• Grow learning-obsessed footprint through introductions.
• Coordinate with agencies and vendors to deliver campaigns on time and on budget

Skills

Outbound Calling

QA Monitoring

Presentation Skills

Pattern Recognition

Customer Success

Reliability

Tools

CRM Software

Job description

Bring 8 years of Phone Etiquette experience to a Call Center Manager role that rewards initiative with real ownership. The $132,000 - $198,000 is the floor, not the ceiling; with 8 years and sales marketing ownership, this ByteForge Labs role keeps rising.

Key Responsibilities

• Track pipeline performance and report results to leadership each week
• Craft compelling messaging tailored to sales marketing buyers and decision-makers
• Report on attribution and channel ROI to inform the $132,000 - $198,000 budget cycle
• Keep the CRM honest so forecasts at ByteForge Labs mean something
• Grow ByteForge Labs's learning-obsessed footprint one earned introduction at a time
• Coordinate with agencies and vendors to deliver campaigns on time and on budget

What You'll Bring

• Demonstrated comfort presenting to manager leadership
• Sound instincts for reading a room you've never been in before
• Flexibility fundamentals plus the Customer Success polish clients notice
• Practical command of Outbound Calling, with bonus points for QA Monitoring
• 6 or more years steering sales marketing projects end to end
• The kind of reliability that earns you the hard assignments
• Pattern recognition earned across many sales marketing engagements

ByteForge Labs writes the software that keeps sales marketing operations humming, all of it engineered in San Buenaventura, CA by a clarity-seeking bunch. We hand new Call Center Manager hires real ownership early because trust given freely tends to be returned.

At ByteForge Labs, $132,000 - $198,000 is just the opener; the mentorship, benefits, and San Buenaventura, CA flexibility are where the offer gets good.

This listing is current and monitored daily by our talent team.