Call Center Manager

Egreenservices; San Diego (CA); On-site; USD 124,000 - 181,000; Full time

Job summary

Walmart is seeking a Call Center Manager in San Diego to lead the revenue engine. The role focuses on aligning product feedback with field sales, building territorial plans, and converting journey insights into actionable strategies for the sales floor.

Expect 8 years of experience in sales/marketing, strong communication, and the ability to drive cross-functional collaboration. This on-site position offers a clear growth path and a competitive compensation package.

Qualifications

• 8 years of experience in sales/marketing or related roles.
• Excellent written and verbal communication.
• Familiarity with Walmart-scale workflows or ability to learn quickly.

Responsibilities

• Trade weekly notes with product on what San Diego buyers request.
• Build territory plans to maximize coverage across San Diego, CA.
• Translate Customer Journey Mapping dashboards into actionable stories for the sales floor.
• Guide CA partners through co-marketing initiatives.
• Map buyer pain to Walmart's pitch deck, slide by slide.
• Report on attribution and channel ROI for budget cycles.

Skills

Clarity of thought

Active listening

Professionalism & discretion

Written & verbal comms

Curiosity & growth

Walmart workflows

Rapport-building

Tools

Journey mapping

CRM software

Job description

Plenty of people can run a campaign; Walmart wants a Call Center Manager who can run the whole revenue engine. Reduce it to essentials and you have $124,000 - $181,000, a CA Call Center Manager seat, 8 years asked, and a clear climb ahead.

Key Responsibilities

• Trade weekly notes with product on what San Diego buyers keep requesting
• Build territory plans that maximize coverage across San Diego, CA
• Translate Customer Journey Mapping dashboards into stories the sales floor actually uses
• Walk CA partners through co-marketing they'll say yes to
• Map buyer pain to Walmart's pitch deck, slide by slide
• Report on attribution and channel ROI to inform the $124,000 - $181,000 budget cycle

What You'll Bring

• Clarity of thought that shows up in tidy documentation
• The kind of listening that makes the other person feel heard
• Professionalism, integrity, and discretion with sensitive information
• Excellent written and verbal communication skills
• Curiosity and a continuous drive to sharpen your sales marketing craft
• Familiarity with Walmart-scale workflows, or the appetite to reach them
• Strong rapport-building skills and a genuinely positive presence

Somewhere between a startup and an institution, Walmart has spent years perfecting Customer Journey Mapping for clients all over San Diego, CA. Around Walmart, the loudest voice never automatically wins the sales marketing argument.

Start strong at $124,000 - $181,000, grow with a mentor, settle into benefits, and enjoy flexibility that finally fits San Diego.

Our San Diego team is currently shortlisting candidates for this position.

Don't wait for the perfect moment to switch into sales marketing work, because it's right now.