Call Center Manager

Filetwigbay; Lewiston (ID); Remote; USD 80,000 - 127,000; Full time

Benefits offered by this job

Paid certifications

Conferences

Learning time

Job summary

Mazars in Lewiston, ID is seeking a Call Center Manager to identify churn risks, win back accounts, and optimize ad funnels with remote hours.

You will design landing pages, write conversion-focused copy, and qualify inbound leads, working with a sales marketing team that backs your growth with paid certifications, conferences, and dedicated learning time.

Qualifications

• Authorized to work in the United States without sponsorship.
• Flexible problem-solving approach.
• Hands-on familiarity with Resilience, sharpened by Customer Onboarding projects.
• Solid foundation in Prioritization with 6+ years of experience.

Responsibilities

• Spot Lewiston accounts that are about to churn and win them back.
• Tune ad creative to lower cost-per-lead for sales marketing.
• Qualify inbound leads and route them through the funnel efficiently.
• Design landing pages and conversion funnels to turn traffic into customers.
• Write copy for ads, emails, and web pages that converts traffic.

Skills

Problem solving

Prioritization

Customer onboarding experience

Resilience familiarity

Tools

Resilience

Job description

Growth lives in the gaps competitors ignore, and Mazars's Call Center Manager role exists to find them across Lewiston, ID. Strip away the buzzwords and here's the deal — $80,000 - $127,000, remote hours, and a sales marketing team at Mazars that actually hands you the keys.

Key Responsibilities

• Spot which Lewiston accounts are about to churn and win them back
• Tune the ad creative until the sales marketing cost-per-lead drops
• Qualify inbound leads and route them through the sales funnel efficiently
• Design landing pages and conversion funnels that turn traffic into customers
• Write copy for ads, emails, and web pages that converts sales marketing traffic

What You'll Bring

• Authorized to work in the United States without sponsorship
• Genuinely-flexible problem-solving that doesn't wait for permission
• Hands-on familiarity with Resilience, sharpened by Customer Onboarding side projects
• A solid foundation in Prioritization, refined over 6+ years

Mazars grew out of a Lewiston, ID research lab and never lost its data-driven, question-everything approach to Prioritization. The team trusts each other to do the right thing without constant oversight or micromanagement.

Beyond the $80,000 - $127,000 base, Mazars invests in your growth through paid certifications, conferences, and dedicated learning time.

We bumped the date today, signaling this Call Center Manager search is ongoing.