Call Center Interviewer

Decision Information Resources Inc; Houston (TX); On-site; USD 27,000 - 28,000; Part time

Job summary

Decision Information Resources Inc. seeks a part-time Call Center Interviewer in Houston to conduct telephone interviews for research studies. You will collect data, record responses, and maintain accurate documentation with a polite, professional demeanor.

The role requires a high school diploma, at least one year of call center interviewing experience, and strong communication skills across a nationwide respondent base. Attention to detail and confidentiality are essential.

Qualifications

• High school diploma or equivalent.
• Minimum one year call center interviewing experience.
• Strong communication and professional conduct with a variety of respondents nationwide.
• Excellent verbal communication, enunciation, vocabulary and telephone demeanor.
• Strong attention to detail to accurately capture responses.
• Able to handle confidential information responsibly.

Responsibilities

• Conduct telephone interviews with respondents to collect data for research studies.
• Record answers accurately using data collection system.
• Speak clearly and concisely to ensure respondents understand the questions.
• Handle questions and objections.

Skills

Telephone interviewing

Data collection

Professional communication

Attention to detail

Education

High school diploma

Tools

Data entry system

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Call Center Interviewer

Part Time Survey Operations Part Time Clerical HOUSTON HOME OFFICE, Houton, TX, US

Salary Range: $19.53 To $20.51 Hourly

Position Summary

The ideal candidate has previous telephone interviewing experience and can work within acceptable error ranges to collect accurate, consistent, and reliable data following project specific training instructions. Experience in the survey research industry is preferred. The call center interviewer is responsible for conducting phone interviews with respondents, asking questions in a polite, professional manner and recording their answers accurately.

Primary Responsibilities

• Conduct telephone interviews with respondents to collect datafor research studies.
• Record answers accurately and efficiently using data collection system.
• Speak clearly and concisely to ensure respondents understand the questions.
• Handle questions and objections.

REQUIREMENTS

• High school diploma or equivalent; additional education or certifications in communication or research is a plus
• Minimum one year call center interviewing experience.
• Strong people skills, ability to communicate professionally with a variety of respondents nationwide.
• Strong work ethic- punctual, dependable.
• Able to handle special projects as needed.
• Excellent verbal communication and reading skills, clear enunciation, good vocabulary and a clear, friendly telephone demeanor.
• Strong attention to detail to accurately to capture responses.
• Able to handle confidential information responsibly.

Typical Physical Demands and Working Conditions

• Requires sitting, standing, and bending and a normal range of hearing and vision.