Call Center Inbound Sales Agent

Good Sam Enterprises, LLC; Englewood (TN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Employee Assistance Program

Roadside Assistance

Tuition Reimbursement

Medical, dental, vision

Job summary

Good Sam Enterprises, LLC is seeking high-energy sales professionals for our Englewood, CO call center to handle inbound Good Sam membership sales and service inquiries. You will drive sales through attentive customer service, convert inquiries into memberships, and maintain accurate account records.

The role emphasizes call-center sales with uncapped commissions and offers a comprehensive benefits package for full-time staff, including PTO, 401(k), and more. Equal opportunity employer.

Qualifications

• High school diploma or equivalent.
• At least one year in a professional call center setting and sales experience preferred.
• Strong interpersonal, verbal/written communication and listening abilities required.

Responsibilities

• Provide excellent customer service and sell a variety of Good Sam memberships; heavy emphasis on call center sales and up-selling.
• Receive and respond to membership inquiries with attentive service.
• Convert inquiries to sales using established techniques and drive sales conversions.
• Validate and update membership accounts with required information.
• Perform other duties as assigned.

Skills

Sales experience

Customer service

Communication

Organizational skills

Basic computer skills

Education

High school diploma

Tools

In-house computer programs

Job description

America's champion for fun, freedom, adventure, and making RVing easier. We have an excellent opportunity available for high-energy and motivated sales professionals at our Englewood, CO Call Center. The ideal candidate will handle inbound calls relating to Good Sam membership service and sales.Job Duties:Provide excellent customer service and sell a variety of Good Sam memberships; Heavy emphasis on call center sales and up-selling.Receive and respond to membership inquiries by listening attentively and responding with first class customer service.Process and receive customer calls and solicit additional sales of various memberships and services.Provide knowledge to customers by explaining the type of service or membership offered.Convert customer inquiries to sales through established sales techniques with an emphasis on sales conversion rates.Validate and update membership accounts with required call and order information.Perform other duties as assigned.Minimum Qualifications:High school diploma or equivalentAt least one year in a professional call center setting and sales experience preferred.Strong interpersonal, verbal/written communication and listening abilities required.Must have effective organizational skills.Basic computer knowledge and ability to learn in-house computer programs essential.General Compensation DisclosureThe pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $45,000 - $65,000 or more. This is a commission-based role with uncapped commissions.In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.comWe are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.