Call Center/Customer Service Rep

Automated Health Systems, Inc.; Youngstown (OH); Remote; USD 22,000 - 25,000; Full time

Benefits offered by this job

Paid Time Off

Employee Wellness Program

Comprehensive training

Career growth opportunities

Job summary

Automated Health Systems, Inc. is seeking Customer Service Representatives for remote positions. You will assist individuals with information about benefits, provide accurate responses, and deliver quality customer service. Equipment pickup is available in Pittsburgh, PA as needed.

Requires at least 2 years in a call center, HS diploma, Medicaid knowledge preferred, and bilingual skills considered a plus. AHS emphasizes Equal Opportunity employment and offers comprehensive training and benefits.

Qualifications

• Minimum 2 years' experience in a call center environment.
• Experience in health/human services and knowledge of Medicaid preferred.
• High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field.
• Bilingual skills a plus.

Responsibilities

• Assisting individuals with information and support regarding benefits.
• Providing accurate and consistent information.
• Providing quality customer service and support.

Skills

Call center experience

Bilingual (bonus)

Education

High School Diploma/GED

Associate degree preferred

Job description

Automated Health Systems has Customer Service Representative positions available. These positions are remote but will require you to pick up equipment in Pittsburgh, PA.

Responsibilities:

• Assisting individuals with information and support regarding benefits.
• Providing accurate and consistent information.
• Providing quality customer service and support.
• Paid Time Off
• Employee Wellness Program
• Comprehensive and ongoing training
• Strong company culture with career growth opportunities

Job Requirements

Qualifications:

• Minimum 2 years' experience in a call center environment required.
• Experience in health/human services and knowledge of Medicaid preferred.
• High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field.
• Bilingual skills a plus.

AHS is an Equal Opportunity Employer.

"The Enlightened Choice in Health Service Management"

Salary Range

16-18

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