Call Center Coordinator Bilingual

Radhika Dental Consulting Llc; Humble (TX); Sur place; USD 30 000 - 45 000; Plein temps

Avantages offerts par ce poste

Bonus based on performance

Dental insurance

Employee discounts

Health insurance

Paid time off

Training & development

Vision insurance

Résumé du poste

Radhika Dental Consulting Llc is seeking a Call Center Representative in Humble, Texas. In this role, you'll be the first point of contact for patients, helping them with appointments and reassuring them over the phone. We're looking for someone with excellent communication skills, a positive attitude, and the ability to multitask. This position offers a supportive team environment and real opportunities for career growth. Enjoy benefits like health insurance, dental insurance, and paid time off.

Qualifications

• Enjoys helping people and has a positive attitude.
• Great communication skills are essential for patient interaction.
• Organized and able to multitask without panic.

Responsabilités

• Answer incoming calls from patients needing appointments.
• Schedule appointments that work for patients.
• Guide new patients through their initial visit.
• Respond to texts and voicemails for appointment requests.
• Assist patients in understanding post-treatment steps.

Connaissances

Communication skills

Multitasking

Positive attitude

Bilingual (English/Spanish)

Dental experience

Description du poste

Benefits

• Bonus based on performance
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Charm Dental Care – Humble Location

Do you love helping people? Do you enjoy talking, solving problems, and making someone’s day better in under 3 minutes? If you answered YES, then we might have the perfect seat for you in our Call Center. At Charm Dental, our call center team is the first voice patients hear and the first smile they feel via the phone. You’re not just answering calls — you’re helping people get out of pain, regain confidence, and sometimes even overcome their fear of the dentist. No pressure… just changing lives one call at a time.

Your Daily Superpowers

• Answering incoming calls from patients who need appointments, help, or reassurance
• Scheduling patients and helping them find appointment times that actually work for them
• Guiding new patients through their first visit so they feel excited (not nervous)
• Responding to texts, voicemails, and online appointment requests
• Helping patients understand next steps after treatment or procedures
• Being the calm, friendly voice when someone calls with a dental emergency
• Communicating with our office teams to keep schedules running smoothly
• Celebrating when patients say "Thank you for helping me!"

What We’re Looking For

• Someone who genuinely enjoys helping people
• Positive attitude and great communication skills
• Organized and able to multitask without panic
• Comfortable talking on the phone throughout the day
• Bilingual (English/Spanish) preferred — but not required
• Dental experience preferred — but not required (we train the right people)

If you’re friendly, reliable, and eager to learn, we want to meet you.

Career Growth

This isn’t just a job — it’s a career pathway.

Many of our team members grow into roles like:

• Dental Assistant
• Treatment Coordinator
• Front Office Business Leader
• Leadership and management roles

If you’re motivated, we’ll help you grow.

Why People Love Working at Charm Dental

• Supportive team environment
• Real opportunities to grow your career
• Learn about dentistry and healthcare
• Help patients improve their confidence and health
• Be part of a team that believes Every Smile Matters

Bonus Points If You

• Love talking to people
• Stay calm in busy situations
• Enjoy solving problems
• Can make someone smile over the phone

Because at Charm Dental… The best smiles start with the first phone call.