Call Center Agent (m/f/d)

Sattler Media Group; Germany (OH); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Thorough induction training

Varied tasks in a collegial team

Pleasant working environment

Job summary

Sattler Media Group is seeking communicative personalities for customer support roles based in Dernbach with potential remote work options. The job includes telephone support for customers, acquiring new clients, and conducting customer satisfaction surveys.

Ideal candidates will have professional call center experience and enjoy telephoning in a confident, friendly manner. We offer thorough training, a varied work environment, and a motivated team atmosphere for maximum engagement.

Qualifications

• Professional experience in the call center sector.
• Enjoy telephoning and dealing with people in a confident, friendly manner.
• Confident use of the computer and good knowledge of Excel.
• Independent and responsible way of working.
• High reliability and commitment.

Responsibilities

• Telephone support for our new and existing customers.
• Acquiring new customers on the phone.
• Carrying out telephone customer satisfaction surveys.
• Other varied tasks in telephone customer service.

Skills

Customer contact skills

Computer proficiency

Knowledge of Excel

Job description

To strengthen our team, we are looking for communicative and committed personalities who enjoy customer contact by telephone and enjoy talking to people. The place of work is Dernbach, with the possibility of working partly or completely from home.

• Telephone support for our new and existing customers
• Acquiring new customers on the phone
• Carrying out telephone customer satisfaction surveys
• Other varied tasks in telephone customer service
• Comprehensive training in all areas of activity is a matter of course

What you bring with you

• Professional experience in the call center sector
• Enjoy telephoning and dealing with people in a confident, friendly manner
• Confident use of the computer and good knowledge of Excel
• Independent and responsible way of working
• High reliability and commitment

What we offer you

• Thorough induction training by experienced colleagues
• Varied tasks in a motivated and collegial team
• A pleasant working environment with short decision-making processes