Call Center Agent

2 At Group; Austin (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

Avalonvi is seeking a motivated Call Center Agent to engage with prospective and existing customers by phone, identify needs, and promote relevant products and services. This role emphasizes communication, relationship building, and achieving measurable sales targets.

Ideal candidates enjoy talking to people, handling inquiries, and delivering excellent service while contributing to sales growth in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Strong verbal communication and active listening skills.
• Confident and comfortable speaking with customers by phone.
• Goal-oriented and motivated by performance.
• Strong persuasion and relationship-building abilities.
• Excellent organizational and multitasking skills.
• Reliable, adaptable, and self-motivated.
• Previous experience in sales, call center, customer service, retail, or telemarketing is a plus but not required.

Responsibilities

• Contact prospective and existing customers by phone.
• Present products and services clearly and professionally.
• Identify customer needs and recommend appropriate solutions.
• Follow up with leads and prospective customers to support sales growth.
• Answer customer questions and provide accurate product information. Maintain accurate records of calls, customer interactions, and sales opportunities.
• Work toward individual and team sales performance goals.
• Provide a professional and positive customer experience.
• Participate in ongoing sales training and coaching.

Skills

Verbal communication

Active listening

Persuasion

Relationship building

Organizational skills

Multitasking

Reliability

Adaptability

Self-motivation

Sales experience

Education

High school diploma or equivalent

Job description

About Us

At Avalonvi, we specialize in strategic, real-world marketing solutions that help brands connect with people where it matters most — face to face, in physical spaces, and through impactful brand experiences.From brand positioning to on-the-ground campaigns, we bring ideas to life beyond screens.

About Us

At Avalonvi, we specialize in strategic, real-world marketing solutions that help brands connect with people where it matters most — face to face, in physical spaces, and through impactful brand experiences.From brand positioning to on-the-ground campaigns, we bring ideas to life beyond screens.

Job Summary

We are seeking a motivated and sales-focused Call Center Agent to communicate with prospective and existing customers, identify their needs, and promote relevant products and services. This role is ideal for individuals who enjoy communicating with people, building relationships, and working toward measurable sales goals.

Responsibilities

• Contact prospective and existing customers by phone.
• Present products and services clearly and professionally.
• Identify customer needs and recommend appropriate solutions.
• Follow up with leads and prospective customers to support sales growth.
• Answer customer questions and provide accurate product information.Maintain accurate records of calls, customer interactions, and sales opportunities.
• Work toward individual and team sales performance goals.
• Provide a professional and positive customer experience.
• Participate in ongoing sales training and coaching.

Qualifications

• High school diploma or equivalent required.
• Strong verbal communication and active listening skills.
• Confident and comfortable speaking with customers by phone.
• Goal-oriented and motivated by performance.
• Strong persuasion and relationship-building abilities.
• Excellent organizational and multitasking skills.
• Reliable, adaptable, and self-motivated.
• Previous experience in sales, call center, customer service, retail, or telemarketing is a plus but not required.