Calibration Technician

Eurofins USA BioPharma Services; San Jose (CA); On-site; USD 33,000 - 44,000; Full time

Benefits offered by this job

Excellent full-time benefits (medical,

Dental and vision options

Life and disability insurance

401(k) with company match

Paid vacation and holidays

Job summary

Eurofins USA BioPharma Services is seeking an FSE I/II to perform calibrations, qualifications and preventative maintenance on pipettes and related lab instruments. The role involves traveling to customer sites and repairing equipment in both field and lab settings, with emphasis on GDP and SOP adherence.

Candidates should have a related science degree and up to 3 years of field service experience, a valid driver’s license, and the ability to travel within the US.

Qualifications

• Bachelor's degree in a related science field with 0–3 years of field service experience preferred.
• Ability to travel within the US and lift/transport equipment; good documentation and communication skills.

Responsibilities

• Perform calibration/qualification and preventative maintenance on pipettes and small lab instrumentation.
• Travel to customer sites to perform pipette calibrations and preventive maintenance as needed.
• Troubleshoot and repair various lab equipment in field and lab environments.
• Manage personal parts inventory effectively.
• Provide feedback to Manager regarding issues impacting service delivery and turnaround times.
• Complete administrative paperwork promptly and accurately.
• Follow GDP and SOPs; ensure training remains current.
• Maintain client confidentiality and act impartially within the management system.
• Communicate effectively with clients and internal/external parties.
• Perform other tasks as assigned by Management.

Skills

Clear communication

Problem solving

Driver's license

Willing to travel

Field service experience

Education

Two- or four-year degree in a related science field

Job description

Job Description

The FSE I/II performs Calibrations/Qualifications, Preventative Maintenance and Repairs on pipettes and various types of small laboratory instrumentation.

Responsibilities

• Perform calibration/qualification and preventative maintenance in the lab on single channel and multi-channel pipettes.
• Travel to customer sites to perform pipette calibrations and PM’s as necessary.
• Perform troubleshooting and repair of various types of small laboratory equipment both in the field and in the lab.
• Manage personal parts inventory effectively.
• Provide feedback to Manager regarding any issue impacting service delivery, particularly issues impacting turnaround times.
• Complete administrative paperwork and reports promptly and accurately.
• Follow good documentation practices (GDP) as applicable to daily activities.
• Contact customers on time and schedule service efficiently.
• Adhere to environmental health and safety guidelines.
• Effectively communicate with clients and other internal and external parties.
• Follow Eurofins work policies and all applicable SOPs. Ensure that training on both remains current.
• Maintain client confidentiality, specifically if information about the customer is obtained from sources other than the customer (e.g. complainant, assessors).
• Act impartially within the management system.
• Perform other tasks as assigned by Management.

Qualifications

• Two- or four-year degree in a related science field (e.g., chemistry, analytical chemistry, electronic engineering, biotechnology, or similar) plus 0-1 years (FSE I) or 1 to 3 years (FSE II) experience in a related field, preferably as a Field Service Technician
• Ability to work in the US without immediate or potential future sponsorship
• Physical ability to lift and transport equipment and perform tasks in various lab environments
• Clear, respectful, and timely verbal and written communication
• Experience with technical troubleshooting and problem solving
• Must be self-motivated and proactive
• Valid drivers license
• Clean driving record
• Ability to travel within customer territory up to 5 days per week Monday-Friday. Overnight travel as needed.

Additional Information

Working schedule will be Full-Time, First Shift, M-F 8am-4pm. Candidates currently living within a commutable distance of San Jose, CA are encouraged to apply. No relocation assistance will be given. This position is NOT remote.

What we Offer:

• Excellent full time benefits including comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays

Eurofins USA BioPharma Services is a Disabled and Veteran Equal Employment Opportunity employer.

Compensation

$28-$28